Customer Service Coordinator Facilities Management
Coventry, West Midlands
£25,500 + per annum (depending on experience)
12 month + maternity cover (possible permanent position)
Are you an organised and proactive individual with a flair for excellent customer service? Apply today for the Customer Service Coordinator position, within a leading Facilities Management provider based in Coventry. Initially, a 12-month + maternity cover position, this position has the genuine potential to transition into a permanent role for the right candidate.
As a pivotal part of our team, you will ensure the smooth coordination of tasks, providing exceptional service to customers and supporting engineers with their daily operations.
Responsibilities will include:
Scheduling works for Facilities Management Engineers, including logging call-outs and booking works with clients.
Ensuring all required documentation, such as RAMS, POWs, and other compliance records, are logged ahead of scheduled works.
Upgrading quotations with customer Purchase Orders and creating PPM contracts ...