Responsibilities
* Picking and selecting the best quality products on the shop floor that online customers have ordered ready for delivery to their doorsteps — or providing brilliant substitutions where products are out of stock.
* Using a handset that plans your route around the store, what you need to select and how long you have to complete each shop.
* Working behind the scenes dealing with customer queries, processing orders and helping to load the vans for our Home Delivery Drivers.
* Always ready to serve our customers brilliantly, supporting them with any questions and proactively offering help.
* Build great knowledge about our products, services and promotions to help provide recommendations.
* Working flexibly across the store as required.
Candidate Qualities
* Happy with early morning starts (most shifts start at 4am) and working in a fast‑paced, physical, high‑energy environment, often on your own but also thriving as part of a team.
* Friendly and welcoming with a genuine enthusiasm for helping customers.
* Enjoys working in a fast‑paced, physical, high‑energy environment, using initiative to solve problems and taking responsibility for owning tasks.
* Always ready to work flexibly and productively to a high standard across the store – you'll be fully trained in a variety of skills, giving opportunities to learn, develop and try new things.
* Comfortable in learning to use new digital tools and technology to do your job brilliantly and moving shopping containers up to 15kg.
* Have great attention to detail, keeping the store clean and clutter‑free, always looking to create the best shopping experience for our customers.
Benefits
* Nightshift premium – in addition to the advertised hourly rate, a further £2.45 nightshift premium is paid for every hour worked between midnight and 5am (where applicable).
* Discount card – 10% off at Sainsbury's, Argos, TU and Habitat after four weeks, increasing to 15% discount at Sainsbury's every Friday and Saturday, and 15% off at Argos every payday.
* Free food and hot drinks – provided for colleagues in all our stores.
* Generous holiday entitlement – based on the hours you work, plus maternity and paternity leave.
* Pension – we'll match between 4‑7.5% of your pension contributions.
* Sainsbury's share schemes – buy Sainsbury's shares at discounted prices.
* Shopping discounts – special offers on gym memberships, restaurants, holidays, retail vouchers and more.
* Wellbeing support – including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues.
Inclusive Culture
To support this commitment, our colleagues may be entitled to a range of enhanced discretionary leave for families, as well as support for carers. We provide our colleagues with resources to help them understand and support their role and their team effectively. Our internal colleague networks seek to ensure true representation for everyone, helping us identify and remove barriers that our colleagues may face. We are proud to offer a range of development opportunities, including mentorship, training and career progression pathways, to help our colleagues grow and succeed. We also celebrate diversity through various initiatives and events, fostering a culture of inclusion and respect.
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