VANRATH have partnered with a truck dealership with offices across the UK. The organisation is recruiting a Parts Advisor position. This is a fantastic opportunity for any experienced individual to join a longstanding company that offers many routes for progression. Permanent role. Place of work is Mallusk Hours 40 hours per week on rota basis between the hours of; Mon-Thur 8am-8pm, Friday 8am-5pm, Saturday 8am-12pm Saturday is paid at overtime rate Salary Negotiable salary overtime rate (40 hours weekly) Overtime, 30 days holiday (increases with service), private health insurance Responsibilities: Deliver outstanding customer service with a positive and enthusiastic attitude Respond to parts enquiries in person, over the phone, and via email Process parts orders from Trucks and local suppliers Receive incoming goods and correctly allocate them within the warehouse Accurately pick and dispatch parts from stock as required Build and maintain strong working relationships with customers Monitor and manage stock levels, ensuring availability and accuracy Generate and issue customer invoices in a timely manner Conduct regular stock audits and cycle counts Adhere to manufacturer warranty processes and procedures Identify and report any stock discrepancies, shortages, or damages Perform additional duties as required to support the parts department The Ideal Candidate: Previous experience within a similar position (franchised dealership highly desired) Experienced in dealing with customers over the phone, face to face and via email Desired: Use of Kerridge/CDK/dealer management systems. Skills: parts advisor motor sales advisor franchise motor industry parts kerridge Benefits: fantastic benefits package 1.5x overtime