The Apps Sup Tech Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.
Responsibilities:
1. The Apps Support Tech Lead Analyst is responsable to partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implements solutions.
2. Provides expertise in area and an advanced level of understanding of the principles of apps support.
3. Formulates and defines systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems and industry standards; documents requirements.
4. Partners with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals.
5. Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements
6. Considers the implications of the application of technology to the current environment.
7. Identifies risks, vulnerabilities and security issues; communicates impact; proposes risk mitigation options.
8. Acts as advisor or coach to new or lower level analysts; allocates work.
9. Provides in-depth analysis with interpretive thinking to define problems and develop innovative solutions.
10. Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services.
11. Persuades and influences others through strong and comprehensive communication and diplomacy skills
12. Performs other duties and functions as assigned
13. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
14. Ability to work in a fast-paced environment (Front Office trading floor)
15. Highly experienced
16. Practical problem solving and strategic thinking skills
17. Demonstrated leadership, interpersonal skills and relationship building skills
18. Service oriented attitude
19. Experience working or leading requirement gathering efforts for multiple large development projects at one-time
20. Proficient using basic technical tools and systems (Unix, FIX & SQL)
21. Strong interpersonal and communication skills (dealing with traders)
Education:
22. Bachelor’s/University degree
What we’ll provide you
By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
23. 27 days annual leave (plus bank holidays)
24. A discretional annual performance related bonus
25. Private Medical Care & Life Insurance
26. Employee Assistance Program
27. Pension Plan
28. Paid Parental Leave
29. Special discounts for employees, family, and friends
30. Access to an array of learning and development resources
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.
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31. Be part of weekend work rota
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Job Family Group:
Technology
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Job Family:
Applications Support
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Time Type:
Full time
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Most Relevant Skills
Please see the requirements listed above.
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Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
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