Job Description
Positive Employment is currently recruiting for a Housing Officer for our client a government organisation in Nottingham.
The successful post holder will be responsible for delivering a high quality tenancy and estates management service across the District including estate based activity within an area, ensuring that tenants are complying with the terms of their Tenancy Agreement.
As a Housing Officer, they will manage a local patch of properties in the district. They will deal with all aspects of tenancy and estate management including providing advice and support to sustain tenancies, working in partnership with stakeholders, and taking enforcement action when necessary.
This role is a temporary contract initially for 3 months with the possibility to extend. This role is hybrid working.
Duties and Responsibilities but not limited to:
* The jobholder will be expected to complete the responsibilities / accountabilities effectively in order to deliver the key objectives of the organisation.
* Manage tenancy related matters, ensuring that tenants are aware of their responsibilities under the Tenancy Agreement and provide advice and assistance to tenants as necessary.
* Investigate and make decisions on individual cases regarding all aspects of day-to-day housing management activity including processing requests for successions, assignments, joint tenancies and transfers of tenancy.
* Investigate and deal with anti-social behaviour and other breaches of tenancy conditions as appropriate including enforcement, taking detailed witness statements, mediation, conciliation, monitoring and preparation of legal documentation. This will involve close working with legal representatives and other partners and attendance at Court.
* Identify and provide support to vulnerable tenants, liaising with and making appropriate referrals internally and externally to assist tenants to sustain a tenancy.
* Ensure that the Tenancy and Estates Service complies with relevant legislation, good practice, policy and regulatory requirements.
* Maintain a highly visible profile on estates to provide an excellent estate management service.
Personal Requirements:
* Previous experience in a similar role.
* Knowledge and expertise in relevant Housing legislation.
* Ability to travel to properties in the district under their management.
Working Hours: 37hrs / Monday - Friday
Pay: £27.05 per hour
Please note this role is within the scope of IR35.