The Integrated Reablement Service is part of the Adults Wellbeing and Health Partnerships directorate here at Surrey County Council. We are a multi-disciplinary Service who provide short-term support for up to 6 weeks, to people usually in their own homes to promote independence and choice by helping them work towards their reablement goals, as set out in their support plan. Our aim is to help improve peoples quality of life, maximise long term independence and enable people to remain, or return to live in their own home within the community. The Reablement Digital Assistant position is a new role, supporting the business functions of our Integrated Reablement Service to allow frontline staff to deliver essential care and support to individuals in their own homes across Surrey, ensuring that no-one is left behind. This is a rewarding role, as you will see the impact your work has on the lives of people we support. The work is varied, and no two days will be the same, so youll need to be adaptable and enjoy a challenge! Your key responsibilities as a Reablement Digital Assistant will include:
Key Responsibilities
* Supporting the Finance and Resource Manager in delivering all business-related functions for the Reablement Service, to ensure the service operates effectively and meets its objectives
* Ensuring frontline Reablement and Therapies staff have access to, and confidence in using, appropriate technology to support service delivery
* Providing guidance and training on both day-to-day systems and the implementation of new digital solutions
* Analysing and utilising service data to produce reports and insights that support performance management and the achievement of key performance indicators
Interview Questions
1. Looking at our advert, and considering the Councils commitment to ensuring that "no one is left behind", please tell us what it is about the role that has motivated you to apply?
2. In this role you will be working with statistics and data to support decision making. Please can you describe your previous experience of doing this?
3. Please can you tell us how you have managed and prioritised your workload in the past?
4. An important part of this role will be supporting other colleagues with systems. Please can you give us examples of how you have done this previously?
Essential Skills & Qualifications
* Strong organisational and business function skills
* Ability to support with driving forward transformation
* Skills to manipulate data and present standard reports
* Excellent communication and influencing skills
* Experience with supporting a variety of staff groups with technology and business functions
* Sound understanding of mobile technology and the use of App based working
This full-time, permanent position has a starting salary of £30,647 per annum, based on a 36-hour working week.
We are excited to be hiring a new Reablement Digital Assistant to support our fantastic Integrated Reablement Service. The team are currently based at our Woodhatch office in Reigate, however we support a hybrid approach, with the right balance of office and home working. This role may require you to work in different office locations to meet the needs of the service, therefore you will need to have a level of flexibility and be willing to travel when required. This can be discussed further at interview.
Benefits
* 26 days holiday, rising to 28 days after 2 years service and 31 days after 5 years service
* Option to buy up to 10 days of additional annual leave
* A generous local government salary related pension
* Up to 5 days of carers leave and 2 paid volunteering days per year
* Paternity, adoption and dependents leave
* An Employee Assistance Programme (EAP) to support health and wellbeing
* Learning and development hub where you can access a wealth of resources
* Wellbeing and lifestyle discounts including gym, travel, and shopping
* A chance to make a real difference to the lives of our residents
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