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Front of house coordinator

Hove
The Beauty Place Hove
Coordinator
£12,500 - £14,000 a year
Posted: 14 September
Offer description

Front of House Coordinator / Receptionist — Hove

Part-Time Position

The Beauty Place is an award-winning, luxurious clinic just off Palmeira Square in the heart of Hove. We specialise in advanced skincare and offer premium treatments using systems such as Environ, Lynton IPL, Dermalux, Lumenis Radio-Frequency, Dermapen Micro-Needling and Hydrafacial. Our clinic has an outstanding reputation for delivering a superior client experience, with exemplary standards, attention to detail, and highly personalised care.

We are seeking a professional, personable, and organised Front of House / Receptionist to join our friendly, collaborative team. This is a pivotal role, as you will be the first point of contact for clients and a key part of ensuring our clinic runs smoothly.

We are also open to qualified beauty therapists seeking part-time hours covering reception/front of house, as well as treatments.

Hours

* Tuesday afternoons
* Fridays
* Alternate Saturdays (5pm finish)

Some flexibility is required to cover occasional annual leave or sickness, supporting the team and ensuring a seamless client experience

Responsibilities

* Greet clients and create a welcoming, professional environment reflecting the high standards of the clinic
* Manage bookings, enquiries, and follow-ups through our digital scheduling system
* Provide personalised skincare recommendations and exceptional client care
* Assist with light cleaning and maintaining presentation, hygiene, and safety standards
* Support therapists and management with day-to-day clinic operations and administration
* Contribute to a collaborative team environment, supporting colleagues as needed

Skills & Experience

* Previous experience in reception, front of house, or customer service
* Positive, professional, and personable, with excellent communication skills in English, both written and spoken
* Confident using digital booking systems and basic office software
* Beauty salon or aesthetics clinic experience is highly desirable
* Strong organisational skills, attention to detail, and discretion
* Able to multitask effectively in a busy environment and work independently
* Enthusiasm for skincare, beauty, and results-driven treatments

Desirable / Advantageous Skills

* Sales experience or meeting targets
* Team management
* Previous knowledge of using Phorest software
* Previous knowledge of Environ Skincare

Benefits

* Competitive salary (dependent on experience)
* Incentives and rewards
* Optional contributory pension scheme
* Closed Sundays and Mondays; every other Saturday off (5pm finish)
* Employee discounts on treatments and products
* Paid day off on your birthday
* Comprehensive training in advanced skincare and premium products
* Opportunities for career progression within the clinic

Application

If you are professional, organised, and passionate about providing outstanding client care, we would love to hear from you.

Apply via, or forward your CV and personalised covering letter (not generic) to, outlining why you think you'd be a great fit for our team.

Start date: Immediate, or within one month of job offer.

Job Types: Part-time, Permanent

Pay: £12.50-£14.00 per hour

Expected hours: 15 – 19 per week

Benefits:

* Company pension
* Employee discount
* Store discount

Application question(s):

* Do you have excellent written and spoken English ?
* Can you commit to the hours we require (stated in the job description)?

Experience:

* front of house / receptionist: 1 year (required)

Language:

* English (required)

Work Location: In person

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