Assistant Manager, Hatfield Outdoor Activity Centre
Assistant Manager, Hatfield Outdoor Activity Centre
Doncaster Culture & Leisure Trust (DCLT) is a registered charity delivering premier leisure, culture and hospitality provision in the City of Doncaster.
The Trust operates a number of venues attracting customers from across the region to undertake fun and engaging activities in a safe environment.
We are seeking individuals to ensure the success of our Outdoor Activity Centre at Hatfield supporting all areas of operations.
Position:Assistant Manager
Reports to:General Manager
Location: Hatfield Outdoor Activity Centre
Salary:£30,869 per annum (pending April pay award)
Hours: Annualised hours averaging 37 hours and worked to the needs of the business
About the Role
The Assistant Manager role is a new position for the Trust forming a prominent position in the management structure and playing a crucial role in the operations of the venue.
Supporting the General Manager, the Assistant Leisure Manager will oversee key operational duties for the venue and provide key business information that will ensure success.
As manager you will be responsible for operational aspects of day-to-day delivery. You will work closely with other colleagues across the venue to deliver a first-class customer experience for our guests.
The key areas of the role are:
1. Managing daily duties and operations
2. Programming - provide support in delivery of activity strategies, monitor performance and ensure expected delivery standards are achieved
3. Workforce - recruitment and onboarding of new staff, undertake performance assessments and appraisals, support workforce professional development, assist in delivery of training and Continuous Performance Assessment
4. Customer Service and Standards - support front of house operations, monitor customer service standards, cleaning standards audits, managing retail stock and report against gross profit targets
About you
You have significant experience in the leisure industry particularly in a outdoor activity role and one that involves delivering services to a high volume of customers. A strong understanding of operations within an outdoor activity environment together with a good business outlook to achieve high standards and delivery of key performance indicators.
You understand the importance of creating a safe environment for customers and staff through a strong interest in health safety and risk management. This will be underpinned by a methodical approach, document control, staff planning and management.
You are naturally enthusiastic, and you will use this to manage and influence others. You will be able to develop staff, their skills and behaviours, and achieve passionate functional teams.
If you feel you have the right skills and experience to join our team, apply now
CLOSING DATE FOR APPLICATION Tuesday 10th March, 2026