Human Resources Assistant
Birmingham Women’s and Children’s NHS Foundation Trust
The closing date is 12 May 2026
The post holder will work as an integral member of the HR Operations team, supporting other team members with HR service delivery and liaising with appropriate staff and managers to resolve issues as and when necessary.
The post holder will provide administrative support in a variety of areas of HR work including producing reports from workforce data, preparing documents, processing orders, photocopying, dealing with enquiries via the HR Advice line and inbox and inputting activity data using Trust information systems.
This role will require cross-site working at all BWC Trust sites.
Main duties of the job
To provide a support and administrative service to the HR Operations Team and work autonomously, making judgements and decisions as appropriate, with People Advisor for reference.
Understand the timeframe for essential workforce KPI reporting and provide statistical reports from databases on HR information.
To provide cover for HR Operations Team colleagues in times of absence and assist others in the team.
To maintain the highest standards of confidentiality when dealing with sensitive information and treat colleagues sensitively and with compassion.
Understand the Trusts key priorities and those of the Department and how these translate within the area/team.
Promote equality, diversity and rights, and treat others with dignity and respect to meet the specific needs of those belonging to protected characteristics.
About us
Birmingham Women’s and Children’s NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.
Birmingham Children’s Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.
Birmingham Women’s Hospital is one of two dedicated women’s hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.
Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.
Person Specification
QUALIFICATIONS
* Maths and English GCSE required (Grade 1 to 4 or A to C), A levels, or have Maths and English functional skills at Level 3
KNOWLEDGE & NATURE OF EXPERIENCE
* Experience of HR procedures to provide knowledge of people practice
* Experience of working as part of a team
* Excellent communication skills both written and verbal
* Ability to source information through means such as the internet
* Knowledge of the purpose of governance in the NHS
* Previous secretarial experience
* Previous experience of working in administration
* Experience of working in a Health Care Environment
PROFESSIONAL / MANAGERIAL / SPECIALIST KNOWLEDGE
* Ability to use Microsoft Office
PERSONAL SKILLS / ABILITIES AND ATTRIBUTES
* Ability to work and communicate with people
* Organised, professional and punctual
* Tactful and diplomatic and can demonstrate a professional telephone manner
* Highly motivated to provide a good quality service
* Ability to deal with own workload and frequent interruptions
* Adaptable, flexible and reliable
* Demonstrate alignment with the values and beliefs of the Trust
* Demonstrate an understanding of the practices of equality and inclusion in the delivery of this role
* Punctual and flexible across hours of work when required
OTHER REQUIREMENTS
* Ability to type documents from a recording for extended periods of time.
ANALYTICAL AND JUDGEMENT SKILLS
* Degree of discretion and initiative
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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