Overview
Tesco Café Back of House Team Member – Tesco, Martlesham Heath, England, United Kingdom. The Back of House team prepares food, keeps kitchens clean, and delivers the consistent quality our customers know and love. You’ll ensure every dish meets the menu’s standards while keeping the kitchen tidy. This is an essential and varied role that contributes to a positive customer experience and overall store operation.
Please note that you need to be 18 or over to apply for this role.
Responsibilities
* Keeping kitchen equipment and utensils clean and tidy.
* Serving customers quickly, efficiently and with care.
* Following food safety and hygiene regulations while keeping daily records.
* Practising first in, first out (FIFO) stock rotation to keep our food fresh.
* Accepting deliveries and handling the safe storage of food.
* Being aware of (and following) all operational policies and procedures.
* Preparing, cooking, and serving food according to our cafés standards.
* Maintaining standards and ensuring all food products are available.
* Knowing our café’s menu inside and out and serving food exactly as it’s intended.
* Resolving customer complaints and passing on information to the Café Manager.
* Staying up to date with business communications and exciting new initiatives.
Requirements
* A commitment to excellent customer service.
* Knowledge of Health and Safety standards.
* The ability to work efficiently and maintain a clean environment.
Personal Attributes
* Comfortable working in a team.
* Great communicator with a proactive attitude.
* Ability to multitask and work well under pressure.
* Confident using your initiative to improve ways of working.
* Good at planning and keeping things organised.
What’s in it for you?
Alongside a fantastic work-life balance, Tesco offers benefits including flexible working options, competitive rewards, and opportunities for career development.
* Colleague Clubcard after 3 months service with ongoing benefits
* Flexible working from day one
* Retirement savings plan
* Life assurance
* Access to wellbeing resources
* Exclusive deals and discounts
* Uniform provided and supportive policies for life events
* Holiday allowance starting at 28 days (including Bank Holidays)
* Access to colleague networks and inclusion initiatives
About Us
With 329 cafés across the country, Tesco Cafés focus on a friendly, inclusive culture and delivering a high standard of customer service. Tesco is committed to an inclusive recruitment process and accessible opportunities for all applicants. We support flexible working and welcome candidates from diverse backgrounds.
On occasions with high volumes of applicants, roles may close earlier than the advertised end date. We provide feedback to candidates who attend interviews.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Management and Manufacturing
* Industries: Retail
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