Billing Manager
Please ensure you read the below overview and requirements for this employment opportunity completely.
Campbell Grove Talent are recruiting for a growing business in Leeds city centre, who are looking for a Billing Managerwho wants to make a real impact
not just run the numbers.
Reporting to the Head of Operational Finance this Billing Manager role sits at the heart of the business, driving accuracy, efficiency, and innovation across all billing operations.
Youll be trusted to challenge old ways of working, shape smarter processes, and build a scalable, automated finance function that supports growth.
This Billing Manager opportunity is also a great fit for someone ready for the next step into more of a leadership role.
What Youll Deliver:
Billing accuracy: >98% of invoices error-free.
Speed and precision: All billing cycles delivered on time.
Smarter operations: Reduced manual effort and faster turnaround through automation.
Stronger controls: Clean audits and clear documentation.
Team Performance: High engagement, clear development, strong KPI delivery.
Positive impact: Great feedback from colleagues, customers, and stakeholders.
What Youll Be Doing:
Lead Billing Operations
Oversee all daily and monthly billing cycles, ensuring invoices are accurate, timely, and aligned with customer contracts.
Manage multiple revenue streams
from recurring services to usage-based models and project billing.
Ensure complete reconciliation between billing, delivery, and contract data.
Accuracy & Assurance
Partner with Revenue Assurance and Commercial Finance to resolve discrepancies.
Maintain a strong control environment and audit-ready records.
Own key billing KPIs and tackle root causes of errors.
Process Improvement
Challenge inefficient or manual processes and lead smart, scalable solutions.
Collaborate across IT, operations, and transformation teams to automate workflows.
Drive platform upgrades or system enhancements to keep billing future-ready.
Team Leadership
Coach, develop, and motivate a team of billing specialists to deliver high performance.
Set clear goals, measure results, and celebrate wins.
Build a culture of ownership, accountability, and service excellence.
Stakeholder Collaboration
Work closely with Sales, Service Delivery, and Customer Success to keep billing aligned with service milestones.
Act as the go-to escalation point for complex billing queries.
Support the Head of Operational Finance in building a future-fit billing function.
Ensure Compliance & Control
Keep everything aligned with UK GAAP, IFRS, and internal standards.
Support external audits and regulatory requirements.
Deliver structured objectives that align with wider business goals.
What youll bring as the new Billing Manager:
Must-Haves:
Solid experience in billing, revenue operations, or order-to-cash.
Strong grasp of billing systems, controls, and revenue recognition.
High attention to detail and a proactive problem solver.
Confident challenging the status quo and driving change.
Previous team leadership experience.
Advanced Excel and experience with ERP/billing platforms.
Excellent communication and stakeholder engagement skills.
Nice-to-Haves:
Experience in tech, telecoms, or managed services.
Familiarity with usage-based or subscription billing.
Exposure to finance transformation or system implementation.
Billing Manager
Qualifications & Skills
Finance qualification is desirable
Proven experience in month-end close, cash forecasting, team leadership, and audit control
Advanced Excel and BI reporting skills.
A calm, confident communicator who thrives in fast-moving environments.
Billing Manager Benefits
Hybrid working and flexible working patterns (2 days in the office required)
Fantastic career progression within a growing business
Health cash plan
Retail discounts
25 days holiday and your birthday off!
If you require more information before applying then please contact either Lucy Regan or Emma Dugdale.
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