Receptionist - Dental Care, Woking (The Retreat) - 12 month maternity cover
Customer/patient facing experience essential.
At Bupa Dental Care our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant and talented experts.
Receptionist Role And Responsibilities
* Meeting and greeting patients, providing a great first impression and patient journey
* Booking and amending appointments, answering the phone, updating patient records
* Co-ordinating the care packages for our patients that has been provided by our clinicians
* Confident in promoting and upselling Bupa Dental Care products and services including Plan options, Finance and Insurance claims
* Excellent customer service skills face to face, telephone and via email
* Supporting the Practice Manager and clinical team with the smooth running of the practice
* Handling payments
* Accessing sensitive information whilst maintaining patient confidentiality
Your Skills And Experience
* Ability to be positive and professional in a fast-paced environment
* Previous administration or receptionist experience, preferably within a healthcare setting
* Strong communication skills face to face, via telephone and email
* Proficient with Microsoft Word and Outlook with overall strong organisation skills
* Previous experience with promoting company products and services
* Preferred Dentally experience
Your Salary And Benefits
We make life better for millions. That includes yours. Here are some of the benefits on offer when you join Bupa Dental Care:
* Competitive pay rates and the opportunity to increase this through training and development
* Access to MyHealthcare which provides support, advice and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support — with an annual MyHealthcare Allowance redeemable against a menu of Bupa healthcare products
* My Bupa Extras - discounts at retailers and tools to support financial wellbeing
* Discounts at gyms and fitness facilities across the UK, including online digital fitness providers
* Mental health support through our Employee Assistance Programme (EAP), Family Mental HealthLine and Personal Energy
* Discounted dental insurance for you and immediate family members
* Additional wellbeing benefits including Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests and Bupa’s Menopause Plan
* Wagestream – access your income before payday
* Access to career pathways and support throughout your working life with Bupa Dental Care
We’re excited to hear from you. To find out more about working with us, connect with us on LinkedIn, Facebook and Instagram.
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