Location: First Floor, Sterling House, 1 Sheepscar Court, Northside Business Park, LS7 2BB
Bridge-It Housing provides housing and support to families, single males and females. We do not discriminate by race, colour or religion and see each client as an individual, a human being, with the ability to, with the right support, turn their life around.
Responsibilities
· Assist clients to identify clear routes to basic services that are available according to their individual circumstances
· Providing advice and support on, Benefits, Education, Health, Employment and community involvement
· Help clients ensure that they have copies of all necessary documentation relating to their refugee status (if applicable)
· Provide advice about obtaining a national insurance number and opening bank/Post Office accounts
· Assist clients to access and integrate with cultural/faith communities
· Assist and encourage clients to make contact and develop networks with people
· Enable clients to develop capacity
· Liaise with statutory and voluntary agencies including a variety of landlords, training, education, health and employment providers
· Assist in training volunteers to develop skills and knowledge to deliver a housing support service to clients
· Encourage appropriate and acceptable behaviour from clients whilst using the service
Activities
· Carry out Risk Assessments with potential service users
· Complete Sign Up paperwork for new service users
· Carry out regular support sessions with your service users (minimum once every two weeks)
· Attend support sessions with external agencies (GP, addiction, mental health services)
· Attending your allocated properties twice per week to check on the welfare of your clients (Mondays & Fridays)
· Complete Client Contact Records after every communication with, or on behalf of a client
Managing Information
· Maintain up to date and accurate documentation regarding client group and work undertaken
· Contribute information necessary for monitoring and evaluation of the service
· Maintain the confidentiality of staff and clients
Managing Self
· To seek to work towards a best practice framework, continually evaluating service provision and adapting to needs of client group
· To participate in personal and professional development
· Manage time and prioritise workload
· To work in a manner deemed to be fair and consistent
Other
· To undertake any other duties that from time to time, may be reasonably required
· To promote Equality and Diversity in all areas of activity and responsibility including employment and service provision
Job Types: Full-time, Permanent
Pay: From £25200 per year
Holiday: 30 days plus bank holiday
Job Type: Full-time
Pay: From £25,200.00 per year
Benefits:
* Company events
* Free parking
* Health & wellbeing programme
* On-site parking
Experience:
* Support Environment: 1 year (preferred)
Licence/Certification:
* Driving Licence (required)
Work Location: In person