Job Description
Credit Control / Debt Recovery Officer
Location: Market Harborough (Hybrid - 3 days WFH, 2 days office)Contract: Temporary (with potential to go permanent)Hours: Full-time, 37.5 hours per weekSalary: Competitive hourly rate equivalent to £29,000 FTEStart: Flexible start and finish times available
About the Role
We're looking for a proactive, organised, and personable Credit Control / Debt Recovery Officer to join a friendly and supportive finance team based in Market Harborough. This role has become available to help tackle a backlog of aged debt, so you'll play a key part in improving cashflow and strengthening customer account management.This is a temporary role with real potential to become permanent, offering a great opportunity to build your career within a collaborative finance environment.
Key Responsibilities
* Managing a portfolio of customer accounts to recover outstanding debt
* Making outbound calls and sending written communications to chase overdue payments
* Resolving queries promptly and professionally
* Working closely with the wider finance team to reconcile accounts and investigate discrepancies
* Monitoring payment plans and ensuring timely follow-up
* Maintaining accurate records and updating internal systems
About You
* Previous experience in credit control or debt recovery
* Confident communicator with a customer-focused approach
* Strong organisational skills and attention to detail
* Able to manage competing priorities and work to deadlines
* Comfortable working independently as well as part of a team
What We Offer
* Competitive hourly rate
* Hybrid working: 3 days from home, 2 days in the office
* Flexible working hours to support work-life balance
* Warm, inclusive, and supportive finance team
* Opportunity for the role to become permanent
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