We are currently looking for an experienced Content Designer to join a large Microsoft 365 Copilot programme within the Higher Education sector.
This is an opportunity to work on a high-profile digital enablement initiative focused on improving how academic and professional services teams adopt and utilise AI-powered tools across Teaching & Learning environments.
Working closely with Human-Centred Design specialists and key stakeholders, you will be responsible for creating clear, engaging and user-focused content that supports adoption, learning and real-world use of Microsoft Copilot tools.
Key Responsibilities:
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* Design and develop clear, user-centred content, guidance and enablement materials
* Create digital content including guides, walkthroughs, toolkits and learning resources
* Translate complex technical concepts into simple, practical and accessible content
* Help create coherent user journeys and experiences across multiple content touchpoints
* Work closely with UX, Human-Centred Design and stakeholder teams
* Apply accessibility and inclusive design principles throughout
* Use feedback and user insight to continuously improve content
Key Skills & Experience:
* Proven background as a Content Designer, UX Writer, Content Strategist or similar
* Strong understanding of User-Centred / Human-Centred Design principles
* Experience creating digital guidance, enablement or learning content
* Ability to simplify technical concepts for non-technical audiences
* Experience working alongside User Researchers, Service Designers or UX teams
* Knowledge of accessibility standards and inclusive content design (WCAG)
* Strong communication and stakeholder engagement skills
Desirable:
* Exposure to Microsoft 365, Copilot or AI-enabled tools
* Experience within Higher Education, Public Sector or large complex organisations
* Experience participating in or running user testing sessions
* Portfolio/examples demonstrating user-centred content thinking
This role is inside IR35 and requires occasional travel to Manchester, particularly during onboarding. xsngvjr
To discuss this opportunity in more detail, please apply now with your latest CV and portfolio/examples of relevant work.