Job Description Senior Customer Success Manager – Fintech | Barcelona Barcelona (Hybrid: 2 days/week in office) €40,000 - €55,000 base (DOE) We’re hiring a Senior Customer Success Manager for a high-growth fintech that’s just become part of a global HR & payroll group. You’ll manage a portfolio of enterprise clients shaping success plans, building relationships, and driving real impact. This is your chance to join a mission-led, fast-growing company backed by a global leader - where you’ll have autonomy, ownership, and impact from day one. What You’ll Do: Own and grow relationships with key B2B accounts (UK Spain) Lead strategic reviews, success plans, and product engagement Mentor junior team members and help shape CS processes Collaborate cross-functionally with onboarding, marketing & product What We’re Looking For: 3 years’ experience in B2B CS (SaaS, fintech or tech) Fluent in English & Spanish Strategic, data-driven, and hands-on Curious, proactive, and motivated to grow with a scaling business Perks & Benefits: €40–55k base salary 26 days holiday (including Christmas break) Hybrid working 4 weeks/year from anywhere Home office budget Private health & dental cover, wellness perks, and discounts Apply now or message me to find out more.