We’d love to hear from you if you:Have great people skills and experience of supervising, supporting or line managing staff or volunteers (in a formal or informal capacity)Have experience in developing and delivering communications and marketing plansUnderstand brand management, and have a strong eye for presentation and designHave a proven track record of creating, using and editing content across multiple channelsAre organised, able to prioritise effectively and comfortable working to deadlinesAre confident and skilled in both written and spoken communicationSenior Communications & Marketing OfficerWorking within Cumbria & Lancashire offers a truly distinctive experience, with roles rooted in some of the UK’s most varied and inspiring landscapes. From the striking architecture of Sizergh and the timbered grandeur of Rufford Old Hall, to the literary legacy of Hill Top and Allan Bank in Grasmere, these places tell powerful stories of people, creativity and change and your working days are shaped by a strong sense of place.You’ll be part of a team spread across the area, promoting our places and experiences to a wide and diverse audience. The role offers a balance of autonomy and collaboration, with the opportunity to make a tangible local impact while staying connected to the wider National Trust.We support flexible working from any of our property offices within the area (Acorn Bank, Coniston, Grasmere, Langdale, Rufford, Sizergh, Ullswater, Windermere or Wray), combined with some home working.You’ll lead and support a small team of Communications and Marketing Officers to develop and deliver annual communications and marketing plans aligned to organisational priorities. You’ll ensure content across web, social media, print and press is high quality, on brand and effective in driving visits and improving access.While you’ll retain a hands-on understanding of delivery, your focus will be on setting direction, building capability within your team, and ensuring activity is well planned, impactful and joined up across multiple places.Working at pace across a wide range of sites and stakeholders, you’ll use insight and performance data to inform decision-making, refine approaches, reach new and diverse audiences, and continually improve how we promote our places.Focussed on our new strategy, you’ll work closely with a Senior Communications and Marketing Officer leading our Restore Nature strategic theme, as well as a wider network of communications and marketing colleagues across the North of England to deliver against ambitious targets, focussed on our Growth & End Unequal Access priorities, with space for creativity, innovation and fresh ideas.You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role. The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.• Substantial pension scheme of up to 10% basic salary• Free entry to National Trust places for you, a guest and your children (under 18)• Rental deposit loan scheme• Season ticket loan• EV car lease scheme (for roles that meet the salary criteria)• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.• Flexible working whenever possible• Employee assistance programme• Free parking at most Trust places Click here to find out more about the benefits we offer to support you. Closing Date: 3rd May 2026 To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 174663IRC174663AmblesidePermanent f/t (37.5 hrs pw)Ends: May 3rd We’re looking for a Senior Communications and Marketing Officer to plan and lead communications and marketing activity across Cumbria & Lancashire.You’ll lead a team of Communications and Marketing Officers to deliver an ambitious, strategic programme that drives visits, broadens access and helps everyone enjoy the places in our care.Salary: £29,367 per annum Working Hours: 37.5 hours per weekContract Duration: Permanent Working Pattern: You will work 9:00-5:00pm, Monday to Friday, and the role may include some weekends and evenings. Interview Date: 14th May For an informal conversation about this role, or to find out more about the places you’ll work with, please contact the hiring manager: charlotte.fuke@nationaltrust.org.uk. Grasmere, The Hollens, Ambleside, LA22 9QZCompliance.Eligibility to Work in the UK29,367 pa