Veterinary Client Care Receptionist
Do you share a passion for animals and for exceptional customer care? This could be the role for you!
We are looking for a dynamic, motivated team player to assist our current team on our reception desk. This will be on a full time, permanent basis. We are a team of animal lovers looking to give our patients and their owners the best possible experience and care within veterinary practice – a daily mixed bag of both joy and sadness, cuddles and toilet accidents. Veterinary experience is an advantage but not essential.
Tasks include
* Telephone answering
* Welcoming clients and their pets with a friendly, professional manner
* Managing appointments and client records efficiently
* Handling payments
* Role requires use of multiple IT platforms
* Interaction with clients and pets
* Assisting with queries
* Ordering, cleaning and general administration tasks
Key skills
* Excellent communication and IT skills – both internally and client facing. Ability to leave a positive impression on digital platforms
* Quick learning
* Punctual, efficient
* Ability to work both as a team and independently
* Self‑motivated, energetic, compassionate personality
* Ability to use initiative
* Friendly, professional manner
* Managing appointments and client records efficiently
* Handling payments and general administrative tasks
What we offer
* A supportive, friendly working environment
* Opportunities for training and career development
* Staff benefits
Job Type: Permanent, full‑time
37.5 hours a week over 5 days to include every other Saturday.
All applications will start to be reviewed from 6th November onwards.
We thank you in advance for your interest in our practice. Due to the enormous response to our last advert, we will only be contacting candidates who are successful in being invited for an interview.
The advert will be closed as soon as sufficient applicants have been received.
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