Launch the Future of Vet Care with Hello Vet!
Location: Bushey Hours: Full-time | Salary: Competitive + Amazing Perks
Practice Launching: A Brand-New Veterinary Experience – Be There from Day One!
At Hello Vet, we’re not just opening a veterinary practice — we’re reimagining what veterinary care can be. We’re combining the best of innovation, compassion, and design to create a next-generation practice that delivers an unforgettable experience for pets, their people, and our team.
We're on the hunt for a trailblazing Lead Client Care Associate to help launch our stunning new practice and become the heartbeat of our client journey. If you’re a natural leader who lives to create outstanding experiences, thrives in fast-paced environments, and LOVES animals — this is your moment.
What You’ll Be Doing
* Leading with heart and purpose – inspire and manage a top-tier Client Care team across our amazing site and local satellites.
* Being the face and energy of Hello Vet – greeting clients, solving problems, and making each visit feel personal and effortless.
* Designing and refining our client journey – from online booking to heartfelt goodbyes.
* Collaborating with our exceptional clinical team to deliver a seamless, elevated experience every single day.
* Harnessing technology to supercharge service, streamline operations, and wow our clients.
What We’re Looking For
* A seasoned pro with experience leading client care or reception teams, in a veterinary environment.
* A true people-person who can uplift a team, connect with clients, and juggle tasks with ease and warmth.
* Tech-savvy and solution-oriented – you see new systems as opportunities, not obstacles.
* Calm under pressure, endlessly kind, and always focused on making things better.
* Willing to flex your schedule to meet the needs of our growing, vibrant team – including weekends.
Why You'll Love Working With Us
* Be a founding team member in a truly groundbreaking practice.
* Join a team that’s as passionate about people as they are about pets.
* Thrive in a role that’s varied, meaningful, and full of growth opportunities.
* Be part of a culture that celebrates joy, compassion, and community.
Let’s Create Something Incredible – Together
This isn’t just a job. It’s your chance to shape the future of veterinary care – and have a blast doing it.
Apply now and bring your energy, ideas, and love for animals to Hello Vet.
Send your CV and a short intro to Belinda@hellovet.co.uk
Job Type: Full-time
Pay: £30,000.00-£36,000.00 per year