Job Title: Sales & Customer Service Executive (Print Environment)
Location: Corby
Salary: £32,000 £40,000 per annum (depending on experience)
Hours: Full-time, Permanent | Monday to Friday, 9:00am 5:00pm
Overview
We are seeking a confident and customer-focused Sales & Customer Service Executive to join a well-established print business based in Corby. This is a varied, full-time permanent role combining proactive sales activity with high-quality customer service, supporting customers from initial enquiry through to delivery.
Key Responsibilities
1. Promote products and services to both existing and new customers
2. Follow up with customers after samples have been sent to secure orders
3. Contact customers once orders have been received to provide updates and maintain relationships
4. Reach out to customers who have not ordered recently to re-engage and promote products
5. Carry out warm and cold calling to generate new business opportunities
6. Respond to customer enquiries via telephone and email in a professional and friendly manner
7. Maintain and update the CRM database accurately and consistently
8. Liaise with the Artwork Department to resolve any artwork quality or file issues
9. Chase del...