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Customer services advisor

Carmarthen
TN United Kingdom
Customer service advisor
€10,000 - €40,000 a year
Posted: 8 May
Offer description

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About the Role

If you love all things motoring and cycling and are great with customers, this role could be perfect for you. Your enthusiasm for cars and bikes, along with some experience in fitting car parts and cycle repair—whether professionally or as a hobby—will set you up for success. We provide training to help you develop the necessary skills to deliver excellent service.


Responsibilities

1. Working on customers’ vehicles in our car park and on bikes in-store
2. Providing fitting services such as car parts fitting, technology fitting, cycle building, and servicing
3. Developing practical problem-solving skills and working efficiently
4. Delivering outstanding customer service tailored to individual needs


Qualifications

* Experience in retail sales and delivering excellent customer service
* Proactive approach to assisting customers
* Availability to work on a rota, including weekends
* Knowledge of car parts fitting and cycle repair is a plus
* Experience in achieving sales targets is desirable


Training & Development

We invest heavily in training to support your career growth, whether in retail or other areas within our group. We aim to help you achieve your career ambitions at your own pace.


Benefits

* 25% discount on most products in-store and online
* Up to 50% discount on garage bills at Halfords Autocentre
* Discount on Breakdown Cover, with bike cover included
* At least 25% colleague discount at Tredz
* Life Assurance, Uniform, and various discounts on everyday expenses
* Employee assistance program for confidential support
* Trade Price Bike Scheme and Sharesave scheme options
* Health Cash Plan and Wagestream for financial control


Join Our Team

We are growing rapidly, focusing on motoring services and electric mobility. Join us and be part of our success story, helping the nation stay safely on the move.

We encourage all qualified candidates to apply, regardless of whether they meet every criterion. At Halfords, we are committed to creating an inclusive workplace and embrace diversity within our team.

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