Job overview The post holder will: · Support the women's health and paediatric patient safety team through administrative and clerical tasks to deliver the Patient Safety Incident Response Framework (PSIRF) across the Trust. Advert General Responsibilities Maintain patient confidentiality and follow Trust information governance practices Complete mandatory and statutory training Prioritise and manage workload without direct supervision Support the Quality Department and Organisation by carrying out any other duties as qualified and able Adhere to a smart dress code Develop and promote effective interpersonal/working relationships with all staff within the hospital and external personnel Minimise the Trust’s environmental impact wherever possible, including recycling, switching off lights, computers, monitors and equipment when not in use Undertake other duties commensurate with this grade of post in agreement with the relevant line manager Working for our organisation Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond. Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's, Chertsey, Surrey. We also run many specialist clinics in the community and local community hospitals and other healthcare facilities. Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development and flexibility to shape our workforce around our patient care. We are expanding our theatres at Ashford Hospital and moving towards this becoming our dedicated elective centre. We want to create a state-of-the-art centre for excellence for planned surgical procedures. We can offer you the full range of NHS benefits/discounts and in addition: Excellent pension scheme and annual leave entitlement On-site Nurseries On-site staff cafes On-site parking Support in career development Salary Sacrifice schemes including wage stream, lease cars, Cycle to Work schemes and home electronics Adverts may close early, so applicants are encouraged to submit an application as soon as possible. For more information about a career at ASPH please visit: www.asph-careers.org Detailed job description and main responsibilities Main duties – Patient Safety: Support the delivery of the Patient Safety Incident Response Framework (PSIRF) and standards Develop and maintain a centralised log of safety actions and quality improvement projects following safety incidents Ensure the centralised log is regularly updated with progress on actions and actions are closed in a timely manner Ensure test of effectiveness is completed prior to the closure of actions / projects Identify and highlight duplicate actions and quality improvement projects Identify and highlight any safety action trends and themes Ensure evidence to support completion of safety actions and test of effectiveness is uploaded to the incident reporting system Monitor timescales for incident response completion Support the preparation of agendas, minutes, action logs and papers for patient safety meetings and learning responses Monitoring and actioning emails to the patient safety team inbox Undertake general administrative duties to support the Head of Patient Safety e.g. photocopying, scanning and uploading of documents Support the preparation of letters to families regarding perinatal mortality including incident investigations / learning response. Managing the Patient Safety Team diary; making, changing and managing meeting and training invites Develop good working relationships with internal and external stakeholders Support the management of incidents using the incident reporting system (datix) Develop audit tools and collect data to support the completion of patient safety reports Support the development and delivery of patient safety training Support the development of local policies and procedures Support the cascade of safety alerts and monitoring of actions