Sales Coordinator / Key Account Handler
Location: Whyteleafe, Hybrid
Hybrid 3/2 days
£28,000 - £30,000pa PLUS free parking, close to transport links, 22 days holiday plus bank holidays, sociable team, events and incentives
Required: Mon - Friday 08:30AM - 5:00PM (1 hour lunch)
Start date: ASAP
Overview:
An opportunity to join a well-established company based in Whyteleafe. The main focus of this role is to liaise between sales teams, various departments, suppliers, and current/future customers as well as handle a high volume of customer enquiries whilst providing a high quality of service to all customers.
Daily Duties include:
* Answering phones promptly
* Processing orders and enquiries from acknowledgement through to delivery to site, ensuring liaison with suppliers and customers
* Tracking sales orders to ensure that they are scheduled and sent out on time
* Resolving any sales related issues with customers
* Checking order acknowledgement for accuracy
* Maintain and update customer notes with all transactions, schedule changes and requests
* Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents
* Maintain a day book with all day to day events
* Support the Sales Reps
* Liaise with suppliers of to ensure the best possible service for customers
* Attend training to develop relevant knowledge and skills
* To attend weekly team meetings
Sound interesting?...you must have:
* Customer Service skills / experience
* Ability to use Microsoft Outlook, Excel and Word,
* Excellent communication skills
* Ability to Multi-task
* Good organisational skills
* The ability to work in a fast paced environment
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