Ibstock Plc Newcastle-Under-Lyme, England, United Kingdom
Join or sign in to find your next job
Join to apply for the Customer Service Coordinator role at Ibstock Plc
Ibstock Plc Newcastle-Under-Lyme, England, United Kingdom
1 day ago Be among the first 25 applicants
Join to apply for the Customer Service Coordinator role at Ibstock Plc
Get AI-powered advice on this job and more exclusive features.
Direct message the job poster from Ibstock Plc
Resourcing Business Partner @ Ibstock PLC
WE ARE 200 years of history and over 2,300 employees strong. WE ARE a business loaded with opportunity and career progression. WE ARE innovators, designers, makers and engineers who manufacture and provide smart, efficient, and effective building products and solutions.
Through our customer relationships, diverse building product range and solutions, we enable the creation of inspirational homes, places and spaces for us all to live and work better. With eight core product categories, underpinned by expert design and technical services, we work with architects, builders, merchants and the wider construction supply chain to build the face of Britain.
We are fully committed to a net zero future and continue to invest in expertise and product development to manufacture more efficiently and sustainably. We pride ourselves on leading for new, innovative and sustainable products and solutions, both for today and for a new era of building.
To support our progress, we are currently recruiting for a Customer Service Coordinator to come and join our team at our Parkhouse Sales site in Newcastle-under-Lyme, ST5 7RB
Specific responsibilities include:
Responding to customer enquiries, pricing requests, delivery information and samples by telephone.
Checking of Addresses, Pricing, Discount, Product and Haulage Availability.
Entry of Quotations, Sales Orders, Samples Requests and Schedules.
Investigating credit requests and additional invoices.
Preparing Credit notes.
Ensure that regular and accurate updates are made on company CRM package.
Liaising with Transport
Order Book and schedule Clearance
Checking of Acknowledgements
Soft sales, working with external team and customers to promote stocks and increase sales
Essential Qualifications & Experience:
Good interpersonal and communication skills – verbal and written
Evidence of working as part of an effective team
Participation in training events, which may necessitate travel and overnight stays
Excellent telephone manner and accurate keyboard skills
Flexible and enthusiastic individual able to work under pressure and use own initiative
Working knowledge in Microsoft applications including email, Excel and Word.
Full driving License
Think you can make a difference? WE ARE your future.
* Full time, permanent role
* 10% matched pension, administered by Legal and General
* 3x life insurance
* Share Save scheme eligibility
* Full access to Employee Assistance programme for self and family members
* Access to high street retail discounts platform – with access to discounts at Tesco, Asda, etc…
* Personal development and career progression opportunities
Our commitment to diversity and inclusion?
Excited about the role, but your past experience or qualifications don’t perfectly match everything in the job description? We would encourage you to still apply. Studies have shown that some people, particularly from minority groups are less likely to apply to jobs unless they meet every single qualification. Here at Ibstock Plc we are dedicated to building belonging, empowering our colleagues to be their true self by offering a diverse, inclusive and authentic workplace. You may just be the right candidate for this role, or other future roles across the Ibstock Group.
Ibstock Plc are committed and passionate about building a diverse environment. We are proud to be an Equal Opportunity employer. You will receive consideration for employment without regard to gender, gender identity o
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Customer Service
* Industries
Manufacturing and Construction
Referrals increase your chances of interviewing at Ibstock Plc by 2x
Sign in to set job alerts for “Customer Service Coordinator” roles.
Newcastle-Under-Lyme, England, United Kingdom 4 weeks ago
Stoke-On-Trent, England, United Kingdom 2 weeks ago
Stoke-On-Trent, England, United Kingdom 1 week ago
Customer Service Representative - Uncapped Commission
Cheadle, England, United Kingdom 5 days ago
Altrincham, England, United Kingdom 1 week ago
Stoke-On-Trent, England, United Kingdom 2 weeks ago
Cheadle, England, United Kingdom 1 day ago
Customer Service Representative - Uncapped Commission
Crewe, England, United Kingdom 2 weeks ago
Customer Service Assistant (Hotel - Arcades)
Stoke-On-Trent, England, United Kingdom 1 week ago
Stockport, England, United Kingdom 1 day ago
Stoke-On-Trent, England, United Kingdom 9 hours ago
Altrincham, England, United Kingdom 1 month ago
Stoke-On-Trent, England, United Kingdom 1 week ago
Case Administrator - Staffordshire North, Stoke on Trent (West Midlands) (Ref: 7330)
Stoke-On-Trent, England, United Kingdom 4 days ago
Front of House Receptionist & Information Officer
Newcastle-Under-Lyme, England, United Kingdom 1 week ago
Stoke-On-Trent, England, United Kingdom 1 day ago
Newcastle-Under-Lyme, England, United Kingdom 2 days ago
Northwich, England, United Kingdom 1 hour ago
Crewe, England, United Kingdom 1 week ago
Wilmslow, England, United Kingdom 4 days ago
Submissions and Exhibits Officer - Forensic Case Team
Stoke-On-Trent, England, United Kingdom 2 months ago
Front of House Receptionist & Information Officer
Stafford, England, United Kingdom 1 week ago
Manchester, England, United Kingdom 2 hours ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr