About the Role:
Our client is seeking a dedicated AV Service Engineer to join their team, providing exceptional service and technical expertise across London. This field-based role involves working primarily in Central London, with occasional travel outside the city. A company vehicle will be provided.
Key Responsibilities:
Field Service Engineering: Respond to AV service call-outs, diagnosing and resolving faults to the client's satisfaction.
Preventative Maintenance: Conduct regular maintenance visits to ensure optimal performance of AV systems.
Installation Support: Assist with site surveys, small AV installations, and provide support for meetings and events as required.
Administrative Duties: Manage and update service tickets, time billing, and van inspection logs in a timely manner.
Team Collaboration: Work closely with the office-based team to ensure follow-up actions are completed efficiently.
Essential Skills and Qualifications:
Proven experience in servicing corporate AV systems, including Crestron, AMX, Extron, video conferencing, audio, DSPs, presentation, and projection technologies.
Excellent verbal and written communication skills, with a strong customer service orientation.
Ability to work to the highest quality standards with meticulous attention to detail.
Strong IT skills, with a proactive approach to learning and problem-solving.
Full UK driving licence.
Desirable Attributes:
Experience in a similar role within the corporate AV sector.
Flexibility and adaptability in a dynamic work environment.
A collaborative team player with a positive attitude.
What We Offer:
Competitive salary and benefits package.
Company vehicle provided for field duties.
Opportunities for professional development and training.
Supportive and inclusive team culture