Fire & Security Service Manager V7 Recruitment are working with a leading Fire & Security specialist who are looking to bring an experienced Service Manager into their growing team. This is a fantastic opportunity for a driven leader who thrives in a fast-paced technical environment and wants to take ownership of service delivery across a high-performing division. The Role As the Fire & Security Service Manager, you’ll oversee a team of engineers delivering planned and reactive maintenance across Fire Alarm, CCTV, Intruder, Access Control and associated life-safety systems. You’ll be the driving force behind service performance, customer satisfaction and operational excellence. What’s on Offer Competitive salary ???????£6000 car allowance 25 days annual leave Pension scheme On-going training Full benefits packageKey Responsibilities Lead, motivate, and develop a team of service engineers across Fire & Security disciplines Manage day-to-day service operations, ensuring all works are delivered safely, on time and to the highest standard Oversee scheduling, workload planning and resource allocation Act as the main point of contact for key clients, ensuring outstanding communication and service delivery Monitor KPIs, service levels and compliance with industry standards Support with technical queries, troubleshooting and escalation management Drive continuous improvements across processes, performance an...