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Crisis Recovery Worker – Blackpool Haven
Location: 259 Whitegate Drive, Blackpool, FY3 9JL
Working Hours: 37 hours per week. The service operates 10am-10pm 7 days per week, 365 days of the year. The shifts can be 10am-6pm or 2-10pm. Some staff prefer to work 10-10 which can be accommodated. You will be required to work flexibly and to work weekends and late shifts (2-10).
Contract Type: Permanent
Salary: £24,243 - £28,930 per annum
Make a real difference in your community
Are you passionate about helping others live safer, healthier and more independent lives?
Join Waythrough, one of the UK’s leading mental health and social support charities, and make a lasting impact every day.
We support over 125,000 people each year through our 200 services, empowering individuals to overcome challenges around mental health, housing, and substance use.
About the Role
You've got a good understanding of mental health issues and really enjoy supporting others to achieve independence and lead their own recovery. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Recovery Worker.
Right now, our Community Crisis service in Blackpool is looking for someone like you to support people in the community, concentrating on their personal goals and aspirations. Not only are we committed to putting them at the heart of everything we do, we recognise they should be involved in decisions that affect their future too. That's why we need you to inspire and support them to lead their own recovery.
The chances are, you already work in the mental health field. What is for certain is that you're caring, consistent, flexible and creative, work well under pressure, know how to connect with people at all levels and, like us, are keen to break down the stigma of mental health.
This role is being recruited for on a rolling basis.
What You’ll Do
Duties will include:
1. Liaising with clinical teams to discuss referrals and clinical presentation of service users, leading on risk management and safety planning for individuals experiencing a mental health crisis and introducing therapeutic tools and interventions to services users tailored to their particular needs.
2. Entering accurate case notes onto our IT system.
3. Regularly liaising with GP surgeries, the local council, charities etc. or promoting the service within the community.
To Succeed in This Role, You’ll Need:
4. Abilitytocommunicateeffectivelyatalllevels
5. Abilitytorespondcompassionatelytosensitiveandcomplexissues
6. Abletomotivate,supportandadvocateforpeopleusingservices
7. Able towork effectively unsupervised andas partofateam
8. Abletokeepgoodandaccuraterecords
9. Abilitytoplanandprioritiseworkload
10. Goodinterpersonalandlisteningskills
11. Abletokeepgoodandaccuraterecords
12. Abilitytoplanandprioritiseworkload
13. Abletodemonstrateacommitmenttoself-development&training
14. Abletodemonstratepersonal&professionalintegrity
15. Abilitytoworkunderpressure
16. GoodITskills,includinginWord,theuseofdatabasesandemail
17. AbletoworkflexiblytomeettheneedsoftheServiceandpeopleusingservices
18. Abletoparticipateina24hour/7dayweekshiftrota,undertakeoncalldutiesandstayawayfromhomeatnight
To view the full job and person specification, please
We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.
It is a mandatory requirement of the application process for this post that candidates submit a CV and Supporting Statement, thus only candidates that provide this, and who meet the essential criteria within the person specification, will be considered for an interview.
So, are you ready to take on this rewarding role that comes with some really great benefits? Apply now via our website.
About Waythrough
Formed in 2024 through the merger of Humankind and Richmond Fellowship, Waythrough is now one of the largest mental health and social support charities in England.
With 3,500 staff and volunteers across more than 200 services, we help people to live full, meaningful lives.
Some roles may still appear under our legacy brands (Humankind, Richmond Fellowship, Aquarius) while we complete our integration — but wherever you join us, you’ll be part of one supportive team, sharing one purpose.
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
19. 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
20. Pension scheme with 4.5% employer contribution, matched up to 6.5%
21. Life assurance (3× annual salary)
22. Enhanced sick pay and family-friendly pay
23. Birthday leave and the option to buy up to 5 extra days’ annual leave
24. Professional fee reimbursement for relevant qualifications
25. 24/7 online GP access and Employee Assistance Programme
26. Recognition and long service awards via our and portals
27. £500 bonus
28. Cycle to Work scheme and Credit Union membership
29. Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
30. Free will writing service and wellbeing initiatives throughout the year
Inclusion and Accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities — especially those with lived experience of the issues we support.
If you need adjustments or support to apply, please email .
How to Apply
If you’re viewing this advert on an external platform such as Indeed, please click ‘Apply via Company Website’ to view the full job description and submit your application.