Overview
In this role, you'll be responsible for providing world-class customer service while demonstrating in-depth knowledge of our Cartier product range. Your ability to connect with customers, understand their needs, and recommend suitable products will be key to driving sales and delivering an exceptional shopping experience. You'll also understand and properly execute all systems and POS procedures to ensure prompt and efficient sales transactions and full compliance.
Responsibilities
* Provide world-class customer service and demonstrate in-depth knowledge of the Cartier product range; connect with customers, understand their needs, and recommend suitable products to drive sales and deliver an exceptional shopping experience.
* Understand and properly execute all systems and POS procedures to ensure prompt and efficient sales transactions and full compliance.
Qualifications
* Previous experience in luxury retail, ideally with jewellery or premium accessories
* Great organisational skills to keep the shop floor running smoothly
* Self-motivated to learn and develop your product and industry knowledge
* Excellent client relationship skills with a focus on delivering world-class service
* Ability to work morning and evening shifts as well as weekends
About Harrods
Harrods is one of the world\'s leading luxury department stores and we\'re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world\'s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we\'ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
Uniquely You
Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.
Life at Harrods
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
If you want to know more about life at Harrods, search #TogetherHarrods on LinkedIn, or follow us on Instagram @togetherharrods.
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