Overview
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Job Description
Job Description: Field Service Engineer - Electrical Bias
Type: Full Time
Location: Heybridge / Hybrid
Company: Rolls-Royce Solutions UK Ltd Marine provides sales and service support of propulsion and power systems across Naval, Superyachts, Commercial Marine and Land-based systems. The Field Service Engineer is expected to be an ambassador for the company with recognised technical expertise. Responsibilities include preventative and corrective maintenance, replacement, upgrades or additional works for Rolls-Royce Solutions UK supplied systems, as well as installation, commissioning and testing of new products.
Key Responsibilities
* Demonstrate compliance and understanding of all relevant Health and Safety legislation applicable to the role.
* Carry out commissioning, service and repair of IPMS/AMS, propulsion and power systems to ensure readiness for operation.
* Install and commission switchboards and power management systems on vessels.
* Perform maintenance and fault finding on switchboards and power management systems.
* Support on-the-job development of others where appropriate.
* Identify and implement continuous improvement and adherence to processes and procedures.
* Provide emergency on-call coverage as part of the service engineers' rota.
* Compile technical reports detailing work undertaken and outcomes.
* Anticipate and plan for issues, addressing root causes of problems.
* Use diagnostic tools and procedures to identify faults and communicate root causes to customers.
* Make judgements on technical problems with moderate scope and complexity, using experience where procedures do not cover situations.
* Support other service and sales activities as directed (e.g., attending meetings with other department representatives).
* Take responsibility for stock control of parts and equipment in their care.
* Perform duties in the workshop as required and understand how the team contributes to business objectives.
* May direct others on basic tasks and provide technical support in-field; undertake technical training as required.
* Note: The list is not exhaustive and may change.
Person Profile & Qualifications
* Demonstrates the behavioural competencies required for this level; proactive and enthusiastic with good communication skills; able to work independently or as part of a team.
* Culturally sensitive with the ability to communicate with stakeholders at all levels.
* Technically competent in Marine Propulsion and Power products; capable of using traditional and PC-based diagnostics; electrical competencies and basic mechanical.
* Experience with switchboards, including maintenance and diagnostics.
* Willingness to travel extensively within the UK & ROI and may work overseas for training or deployment (CONDO arrangements).
* Physical ability to perform job duties; high standards of professional conduct expected.
* Proficient in MS Office and report writing; on-the-job IT systems training provided.
* Full and clean driving licence; current passport for travel.
* Fluent in written and spoken English; competent in literacy and numeracy.
* Qualifications in Electrical Engineering, Electrical Installation & Maintenance or demonstrable industry experience; strong health & safety knowledge.
* Successful completion of CONDO training and MoD Security Clearance where applicable; GCSE English and Maths or equivalent.
Type
Permanent
Location & Contact
Location: Romford, ENG - RM1 1AA
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