About The Role
We are seeking a volunteer to support the team at Burleigh Court. We are a drug and alcohol service. We support people in making small changes, stopping completely, or reducing risk.
This role will provide a great insight into the running's of the service and will suit someone with previous experience in a similar role.
The service is open Monday - Friday 9am - 5pm and we are seeking a volunteer up to 15 hours per week.
The role will include a combination of the following:
1. To provide effective reception support, including managing and directing incoming calls, taking, and directing messages, managing deliveries, greeting visitors, directing people to meetings, ensuring people sign in and out
2. Managing incoming and outgoing post
3. Replenish displays, leaflets and resources
4. Assisting with the administration and resources for group activities, training etc
5. Create resources for people accessing the service
6. Taking referrals into the service
7. Promoting the service
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy:
8. Discounts from various schemes
9. Training and personal development
10. A chance to make a real difference in people’s lives
11. Free induction and role-specific training
12. Support from experienced staff and regular supervision
13. Opportunities to meet new people and develop your confidence
14. Reimbursement for travel and agreed expenses
15. Valuable experience that can support your personal or career development
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.
If you need adjustments or support to apply, please email our recruitment team:
How to apply
If you’re viewing this advert on an external platform such as Indeed, please click ‘Apply via company website’ to view the full job description and submit your application.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.
Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy:
16. Discounts from various schemes
17. Training and personal development
18. A chance to make a real difference in people’s lives
19. Free induction and role-specific training
20. Support from experienced staff and regular supervision
21. Opportunities to meet new people and develop your confidence
22. Reimbursement for travel and agreed expenses
23. Valuable experience that can support your personal or career development
Inclusion and accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.
We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation.
If you need adjustments or support to apply, please email our recruitment team:
How to apply
If you’re viewing this advert on an external platform such as Indeed, please click ‘Apply via company website’ to view the full job description and submit your application.
Please note that while this role has a stated closing date, we reserve the right to close the advert early should we receive a high number of applications.
Closing date: