Casual Duty Manager
ATG Entertainment is proud to stand at the forefront of the live entertainment industry.
Can you lead a team to deliver a great customer experience? If you're looking for a lead role in a varied and exciting environment then this could be the perfect opportunity for you. This role is responsible for leading and motivating the front of house team on shift, dealing with any feedback from patrons, and being responsible for ensuring a safe working environment to all staff and visitors.
The ideal candidate will have experience of leading customer facing teams, with experience in food and beverage, catering or hospitality management and delivery, with the ability to embed high standards while developing new business opportunities. This is an ideal position if you are looking for a new challenge in a busy, dynamic, and developing venue.
Every night we welcome thousands of people through our doors to enjoy the best in live entertainment. Whether it’s a night out with friends for a special birthday or a family’s first pantomime, every visit is important. We work hard to make sure each customer leaves with those unique memories you can only get from a live show…and that they want to return again and again!
If you have the skills to achieve our goals and an affinity for our values we’d like to hear from you! Experience from within the entertainment sector is not essential and we actively encourage applications from people from the widest range of backgrounds, including those currently under-represented in this industry. You do need to be aged 18+ for this position.
Birmingham’s beloved theatre, The Alexandra, was built in 1901 by William Coutts and throughout its vast history, has become home to first class entertainment. Located in the heart of the city, the theatre welcomes hundreds of performances each year. In 2018, the venue underwent an extensive refurbishment and reverted to its original name, The Alexandra. The theatre is a valuable contributor to culture within Birmingham and the West Midlands, presenting a programme of world class theatre including West End musicals, drama, comedy and more.
Our expertise and capabilities enable producers and other creatives to bring their visions to life and create unforgettable performances for audiences, presented in our landmark venues and delivered with exceptional hospitality. It is the passion of our teams, that cover every discipline across the live entertainment industry, that underpins our continuing strategic growth and success.
People are at the heart of our success. We are passionate about bringing great live experiences to the widest possible audience; about giving the world’s best creative talent the stage it deserves; and about providing our people and partners with opportunities to realise their full potential.
We offer the following benefits for our Casual Duty Managers:
1. myStrength Mental Wellbeing App
2. WeCare Support Services
3. Theatre Tickets (Subject to Availability)
4. ATG+ Card
5. Staff Discounts
6. Pension
7. Access to ToothFairy - Dental access and guidance from home