* Location: Thetford - Norfolk
Pay Rate: £ 23,000pa plus commission + bonus Per Year- Position: Permanent
Description
We're Hiring: Full and Part Time Sales Consultants
Location: Thetford
Salary: Full-Time £23,000 per annum / Part-Time £12ph, plus commission and performance bonus (£40k+ OTE)
Hours: 5 days out of 7, including weekends
About the Role
Are you a motivated sales professional with a passion for delivering outstanding customer service? Mattressman is seeking dynamic Sales Consultants to join our brand new Thetford store. If you thrive in a customer-focused environment, we want to hear from you
What You'll Do
* Customer Service: Delivering exceptional customer care, managing and resolving queries quickly and efficiently.
* Sales: Developing and maintaining both new and existing customer relationships through ethical sales methods and outstanding service.
* Telesales: Seamlessly handling telesales calls in addition to assisting in-store customers.
* Teamwork: Working flexibly and collaboratively with the team to ensure smooth operations.
What We're Looking For
* Customer Focus: Excellent communication and interpersonal skills, with the ability to quickly build rapport and provide exceptional customer service.
* Passion & Drive: A passion for sales, enthusiasm for the product, and the ability to inspire and motivate others.
* Resilience: Emotional awareness, resilience, and the ability to handle customer queries with tact and empathy.
* Active Listening: Strong active listening skills to understand and meet customer needs.
Why Join Us?
At Mattressman, we live by our core values:
* Become Better Together – We support each other to grow
* Have the Drive to Thrive – We aim high and go the extra mile
* Positivity Rocks – We bring good vibes to everything we do
You'll join a supportive, down-to-earth team in a role where your contribution really makes a difference.
Ready to Apply?
If you've got the passion, people skills and retail know-how — we'd love to hear from you.