Job Title : Senior Import Manager - Multi-Modal
Location : Farnborough
Salary : Up to £55,000 per annum
Type : Full-time
About the Role :
We are seeking an experienced and proactive Multi Modal Import Manager to join our growing freight-forwarding team. This is a leadership role with responsibility for managing all aspects of import operations across multiple modes, including air, sea, and road. The ideal candidate will combine operational expertise, customer service excellence, compliance knowledge, and strong team management skills.
Key Responsibilities :
Operational Oversight : Manage end-to-end import processes including booking, customs clearance, transportation, warehousing, and final delivery. Coordinate with global offices, overseas agents, carriers, and port authorities to ensure smooth operations.
Customs & Regulatory Compliance : Ensure full compliance with customs regulations, trade laws, and government requirements. Oversee accurate documentation (BL, COO, invoices, packing lists, HS codes) and resolve customs queries or inspections.
Customer Relationship Management : Act as the primary point of contact for key import clients, providing updates, resolving issues, and advising on trade regulations, routing, and cost-effective solutions.
Supplier & Carrier Management : Negotiate rates with shipping lines, airlines, and trucking companies. Select optimal carriers and routes, monitor vendor performance, and maintain st…
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