Description In this role, you will drive profitable sales by maximising revenue within the shortest possible timeframe while minimising bad debt risk. You will protect and optimise the company’s investment in accounts receivable, ensuring strong financial returns from working capital. You will also deliver accurate, timely financial and administrative support, ensuring efficient management of customer accounts and prompt payment collection. This position is based at our Witney offices in Oxfordshire, working 3 days a week in the office, working on a hybrid basis. Responsibilities Develop and maintain effective working relationships with the sales organization and customers to enhance collection efforts while ensuring repeat business. Reduce outside collection and bad debt expense through the effective collection's activity Initiate contact with business units & customers, and follow up as needed to obtain commitments for payment or unfulfilled customer payments Maintain open communication with customers and field personnel to promote future business opportunities Monitoring and control of debt/Aged debt overview: ensuring agreed terms are adhered to by customers. Provide management accurate and timely reports on the status of collection of collection activity Document of customer commitments for payment Document and communicate customer disputed items or complaints Order release Query management Month End Aged Debt reporting, including monthly review calls liaising with Finance Directors, Sales/Business Managers Qualifications Minimum 2 years experience in Credit Control or Accounting Strong understanding of credit control principles and processes Experience in account reconciliation and balance management Excellent knowledge of Microsoft Office (Outlook, Word, Excel) Experience using finance systems (e.g: Oracle, SAP, sage, ABM, Proginov, JDE) Preferred: CICM, AAT studier, part qualified accountant or other relevant professional qualifications. Fluency in a European language (Polish, French, Spanish, Portuguese or any Nordic languages) What We Can Offer Work-life balance that supports your wellbeing Competitive compensation programme Career growth opportunities in a truly international environment Be part of innovation leaders in the protective coatings industry Access to Sherwin Academy for continuous training at all levels Wellbeing, mental health, women & inclusion networks and support, and ID&E programmes that make a difference LI-JR1