Overview
We\'re seeking an Ward Administrator/Receptionist to join us in Sapphire Ward. This is an important front-line role, providing high-quality administrative and reception support within a busy inpatient ward environment. Sapphire Ward is a 20 bedded Acute male ward for 18-65 yrs of age. You will be the first point of contact for patients, visitors and staff, playing a key part in ensuring the smooth day-to-day running of the ward and supporting the delivery of safe, effective patient care.
Key Responsibilities
* Act as the first point of contact for the ward, welcoming patients, visitors and staff, managing telephone enquiries and monitoring emails to ensure timely responses.
* Provide comprehensive administrative and clerical support to the ward team, including preparing admission documentation, information packs and meeting materials.
* Maintain accurate patient records by updating ward status boards, bed states, admissions, discharges and uploading documentation to the electronic patient record system.
* Coordinate operational tasks such as booking patient transport, ordering ward supplies through e-procurement systems and reporting estates, IT and equipment faults.
* Support ward governance and safety processes, including maintaining confidentiality, assisting with fire safety checks, taking meeting minutes and providing cover for colleagues when required.
* Attend annual Fire Awareness refresher training in line with Trust requirements.
* Complete all mandatory and statutory training as required by the Trust.
* Participate in an annual appraisal and Personal Development Review (PDR), contributing to agreed objectives and development plans.
* Attend relevant IT and systems training as required, including (but not limited to) RIO, HealthRoster, Procurement systems and Smart Card Manager.
* Undertake any other duties that are appropriate to the role, following discussion with the line manager.
For full responsibilities please read the attached job description. We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the "supporting statement" element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application. The essential and desirable criteria will be used to shortlist for interview, and you should ensure that you refer to these within your application to increase your chances of being selected for interview. We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.
Induction and Support
All new starters have a thorough induction process, both local and Trust wide, which aims to create a positive supportive working environment allowing new employees to learn key elements of their role over a reasonable timescale.
Appointment to this post is subject to the Trust receiving satisfactory references covering 3 years of employment or study. Please ask your referees to respond promptly to reference requests.
Flexible Working Commitment
We\'re advocates of flexible working and many of our roles offer a range of employment options to help you balance your work and personal life. Employees are expected to undertake mandatory and statutory training related to their role.
Equal Opportunities and Diversity
We welcome applications from all sections of the community, are an Equal Opportunities employer with a number of internal networking groups to support our employees and where possible will always look to make reasonable adjustments in order that you can fulfil the role to recognise your full potential. All our employees are committed to demonstrating through their behaviour our core values – safe, caring and excellent. We are committed to safeguarding and promoting the welfare of children and vulnerable adults, we expect all staff and volunteers to share this commitment.
About the Trust
Oxford Health NHS Foundation Trust has been rated as Good by the Care Quality Commission (CQC). We are a responsive and innovative Foundation Trust that places our values of Caring, Safe and Excellent at the heart of everything we do. We take great pride in our staff and believe that investing in you is key to us achieving our vision of outstanding care delivered by outstanding people. We work with a wide range of partner organisations to deliver care and support to people in their own homes and from a number of hospitals and community bases. We focus on delivering care as close to home as possible for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset. We actively support anti-racism, equality, diversity, and inclusion so, if you\'re excited about this job opportunity and you meet our Trust values, but feel unsure about applying, then please get in touch and we will be happy to have a conversation with you. We are also committed to increasing diversity in the workforce, that is why we actively encourage applications from those groups of people who are currently under-represented, which include amongst others: people with disabilities; men from all socio-economic backgrounds; people from diverse ethnic backgrounds; and people from the LGBTQIA+ community.
As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people\'s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team" Our values are: "Caring, safe and excellent" We offer a wide range of benefits designed to support your career and wellbeing. These include:
Benefits
* Excellent opportunities for career progression
* Access to tailored individual and Trust wide learning and development
* 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
* NHS Discount across a wide range of shops, restaurants and retailers
* Competitive pension scheme
* Lease car scheme
* Cycle to work scheme
* Employee Assistance Programme
* Mental Health First Aiders
* Staff accommodation (please note waiting lists apply)
* Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
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