Account Director - Venue Operations
Lead the team. Shape the strategy. Elevate the experience.
Salary: £80,000
We're looking for a commercially minded, people-focused Account Director to oversee a high-profile venue and drive outstanding food, service, and operational performance.
You'll lead a talented onsite team, manage full P&L, and work closely with key stakeholders to deliver exceptional customer experiences across retail, events, and hospitality. With a blend of strategic thinking and hands‑on leadership, you'll spot opportunities, improve standards, and inspire your teams to deliver their best—every day.
What you'll be doing
* Leading and developing onsite teams
* Owning financial performance and driving growth
* Enhancing customer and stakeholder relationships
* Overseeing food, beverage, conference, and event operations
* Championing health, safety, and a positive workplace culture
What you'll bring
* Strong operational leadership experience
* Full P&L accountability
* A passion for great food, service, and people
* Clear communication and the confidence to challenge and improve
* Ability to thrive in a fast‑paced, high‑demand environment
Ready to make your mark? Apply now and help take this venue to the next level.
Kellan Group (including all of our brands, Berkeley Scott and Xpress Recruitment) are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability.
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