Build Reliability Engineer (BRE)
Focus: Operational / Build Support
Role Overview
The Build Reliability Engineer (BRE) is a hands-on, operational role responsible for the day-to-day health and stability of the build farm. Acting as the first point of contact for build failures, the BRE focuses on monitoring, triage, investigation, and clear communication-ensuring issues are understood, routed correctly, and resolved efficiently.
This position is support- and operations-focused, embedded in the build farm environment, and works closely with development, QA, and infrastructure teams. It is not responsible for designing, rebuilding, or owning CI/CD pipelines.
What This Role Is
Operational and support-oriented
Focused on monitoring, triage, investigation, and reporting
Embedded in the build farm day-to-day
Front-line support for developers across multiple disciplines
Hands-on with build outputs, logs, and failure analysis
What This Role Is Not
A CI/CD engineering or pipeline design role
Responsible for redesigning or rebuilding build systems
Driving large-scale CI/CD transformation initiatives
A senior, architectural, or strategy-focused position
Typical Day-to-Day Activities
Monitor build pipelines and build farm output throughout the day
Act as first-line support when builds fail or behave unexpectedly
Investigate failures by reviewing logs, diagnostics, and build behaviour
Identify recurring issues, instability patterns, and systemic problems
Triage failures and determine likely root causes (code, configuration, environment, tooling)
Collate findings and provide clear, actionable feedback to relevant teams
Work closely with developers, QA, and infrastructure teams to support resolution
Provide regular updates on build health and escalate critical issues where required
Maintain lightweight documentation covering common issues and troubleshooting steps
Key Responsibilities
Build Monitoring & Support
Continuously monitor build outputs and overall build health across the studioFront-Line Triage & Investigation
Serve as the first responder for build failures
Analyse logs, build results, and system outputs to identify likely causesOperational Diagnostics
Identify patterns and trends in build failures, instability, or performance issuesCollaboration & Facilitation
Partner with development, QA, and infrastructure teams to support issue resolution
Ensure problems are clearly understood and actionableCommunication & Reporting
Clearly communicate build status, incident details, and investigation findings to stakeholdersDocumentation
Maintain simple operational documentation, troubleshooting guides, and known-issue references
Tools & Technologies
Experience with any two of the following is sufficient:
CI / Build Systems: TeamCity (monitoring and operational usage; no pipeline ownership required)
Source Control: Perforce
Game Engines: Unreal Engine 4 or 5
Deep CI/CD configuration, pipeline design, or platform engineering experience is not required.
Skills & Experience Required
Typically 3-5 years experience in a build support, build engineering, or operational reliability role
Strong understanding of how build farms and build pipelines operate
Proven experience monitoring and triaging build failures
Comfortable analysing logs, diagnostics, and build outputs
Familiarity with automated build processes and basic testing concepts
Some exposure to debugging and coding (C# and/or C++) to understand failure causes
Strong analytical and problem-solving skills
Clear communicator with both technical and non-technical audiences
Comfortable operating in a fast-paced, support-driven environment
Ideal Background Profiles
Build Engineer (support-focused)
Build Support Engineer
CI / Build Operations Engineer
Technical Support Engineer with strong build farm exposure