An amazing organisation doing great work, this is a fantastic opportunity to join the small, effective team as Digital Project Manager where you will play a vital role in driving and managing the delivery of the organisation’s digital transformation strategy, working with key stakeholders to enhance digital tools.
Charity People is delighted to be partnering with Media Trust to recruit a Digital Project Manager to join their team.
Holding the core belief that giving everyone a voice will lead to a more equal society, Media Trust designs and delivers innovative and impactful training for charities so that they can communicate most effectively to support their communities and drive social change. At the same time, the organisation works with under-represented talent with the skills, access and mentoring to progress their careers in the media and creative sectors.
Digital Project Manager
Contract: One year fixed term contract with potential to extend
Salary: £32,000 – £36,000 dependent on experience (pro rata if part-time)
Location: Remote with monthly travel to Central London around once a month, travel is paid for by the organisation
Hours: Full-time or part-time options available (35 hours per week or 28 hours minimum – pro rata)
Closing date for applications: Monday 14th April
Interviews: First stage interviews will be held week commencing 21st April with second round held end of the week
This is a great opportunity for a highly motivated individual, with relevant experience of managing digital projects including ideally Salesforce and WordPress, to join a purpose-led charity that is ambitious about using digital tools and technology to achieve greater social impact.
Core responsibilities within your role will be to:
1. CRM management: Oversee the day-to-day management of the organisation’s Salesforce CRM system, ensuring data integrity and optimisation for fundraising, communications and stakeholder engagement
2. Website Management: Manage the Media Trust website (built on WordPress), ensuring it is updated, functional, accessible, optimised for performance, SEO and user experience
3. Digital strategy: Contribute to the development of Media Trust’s digital strategy to enhance user engagement, improve platform performance and support the organisation’s overall goals
4. Stakeholder coordination: Work closely with internal teams to understand their digital needs and translate them into actionable digital strategies. Communicate effectively with external partners, agencies, and stakeholders to ensure smooth project delivery
5. Support management of programme data: Support data-driven programme design, delivery and measurement of impact across programmes and services through digital solutions, data collection and analysis
6. Analytics and impact measurement: Configure analytics tools (e.g., GA4, Salesforce Analytics) to track the performance of digital marketing channels and provide actionable insights to the Marcomms team for campaign optimisation and stakeholder reporting
7. Agency management: Coordinate with external website and CRM agencies, ensuring timely delivery of projects, troubleshooting and alignment with organisational objectives
8. Line management: Manage the Digital Coordinator, providing guidance, support and performance management to ensure effective delivery of digital priorities
We would love to hear from you if you have the following skills and experience:
9. Proven experience with CRM systems (ideally Salesforce), including customising workflows, reports and integrations
10. Hands-on experience managing websites (ideally using WordPress), including familiarity with plugins, SEO best practices and web analytics
11. Demonstrable experience of working with external agencies to manage website and CRM development
12. Excellent communication skills, both written and verbal; able to work effectively with internal teams and external partners
13. Strong project management skills; able to juggle multiple priorities and deliver projects on time and within tight budgets
14. A good understanding of how digital infrastructure can support the monitoring and evaluation of programmes through data collection and analysis
15. Experience of interrogating data to generate actionable insights and drive decision making
We’re particularly interested to receive applications from candidates who have the below, although this is in no way essential:
16. Knowledge of digital marketing techniques, including email marketing, social media, and Google Analytics
17. Line management experience, with the ability to motivate and develop others
18. Ideally, experience in the charity or non-profit sector
Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.