The Government Property Agency (GPA) is the largest property holder in government, managing over £2.1 billion in property assets and more than 55% of the government’s office estate.
We are transforming the Civil Service by creating great workplaces, leading the UK’s largest commercial office programme, reducing carbon emissions from government offices, and delivering value for taxpayers. We seek innovative, solutions-focused individuals to join our team.
Representing the best covenant in the UK – His Majesty’s Government – we lead major programmes such as the Government Hubs Programme, Whitehall Campus Programme, and Net Zero Programme. We also provide cost-effective property services including asset management, lifecycle replacement, and workplace services.
Our culture is rooted in innovation and progress. We promote lifelong learning, curiosity, and self-improvement. Our four core values are:
* Striving for excellence: Delivering great results
* Empowering through respect: Ensuring fair treatment for all
* Acting with integrity: Doing the right thing
* Succeeding together: Achieving success through collaboration
Join our diverse team that leads with purpose—improving sustainability, fostering social value, promoting inclusivity and flexibility, and supporting economic growth. Be part of a mission where your impact matters, your voice is heard, and you can help shape our future.
The GPA is committed to diversity, equality, and inclusion, actively encouraging applications from candidates who are disabled, ethnically or gender diverse, or part of the LGBTQ+ community.
The Workplace Experience Team is a high-performing, motivated, and collaborative group responsible for customer-focused initiatives, including Future Ways of Working, Customer Experience, and Customer Insight.
The Future Ways of Working team focuses on embedding modern working practices across the civil service. After successfully delivering the smarter working programme, the team supports ongoing development of flexible and innovative working approaches.
The Engagement Manager for Future Ways of Working will facilitate contributions from the smarter working practitioner network and other groups to shape future workplace practices through engaging events and analysis of outputs. They will also provide guidance on best practices for embedding modern working methods.
The team is small and versatile, so the successful candidate may support other areas within the team as needed.
Key Responsibilities
As the Future Ways of Working Engagement Manager, your responsibilities will include:
* Supporting the delivery of the interoperability programme by developing the ‘Ways of Working’ strategy, leveraging the practitioner group for discovery and evolution of workplace practices.
* Analyzing lessons from interoperability pilots to identify challenges and enablers, and advising on change management principles, sharing best practices across government.
* Managing the cross-government Smarter Working Community of Practice, including hosting events, providing guidance, and developing tools to showcase GPA’s expertise.
* Leading workplace change communication and engagement activities across government and the public sector, promoting continuous improvement.
* Facilitating sessions for internal and external audiences, including co-hosting and moderating discussions.
* Maintaining and developing smarter working communities to enhance GPA’s reputation as a thought leader.
* Collaborating with Customer Experience and Insights teams to address behavioral challenges and support change management initiatives.
* Reviewing research and creating products to position GPA as a leader in workplace experience.
* Line managing the EO support officer post.
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