Communications Manager - Strategic Priorities
Daresbury, Warrington WA4, UK •
London, UK
Job Description
Posted Monday 18 May 2026 at 00:00 | Expires Friday 5 June 2026 at 23:59
Job Title: Communications Manager- Strategic Priorities
Function: Customer, Communications and Marketing
Location: Hybrid-within one of our offices (Nottingham, Alfreton, Daresbury, London, Sheffield or Wakefield)
Contract type: Permanent
Salary: £47,874 with the potential to rise to £56,322 over 3 years
NHS Supply Chain currently has an opportunity to join our team during an exciting period of transformation, working to make it easier for the NHS to put patients first.
The Communications Manager – Strategic Priorities plays a critical role in helping NHS Supply Chain deliver its 2030 strategy to enable smarter, simpler, more connected care through four major transformation programmes focusing on modernising our supply chain, improving the way we buy and sell and developing our people.
Sitting within the Customer, Communications & Brand Directorate, this role focuses on planning and delivering clear, joined‑up communications that connect key strategic priorities across the organisation and bring high‑profile, major transformation and change programmes of work to life. Working closely with Communications & Brand colleagues, Voice of the Customer, programme teams and senior leaders, you’ll ensure complex priorities are translated into compelling, insight‑led communications that build understanding, alignment and engagement across the colleague and customer landscape. You’ll support system‑wide change by creating coherent narratives, coordinating activity across channels, and helping leaders communicate with confidence.
This is a highly collaborative role, offering the opportunity to work at the heart of the organisation, influence strategic communications delivery across transformation and change programmes, and make a tangible contribution to improved patient outcomes and value for the NHS.
Every day you will …
* Develop and deliver strategic communications aligned to the NHS Supply Chain 2030 strategy, translating complex priorities into clear and engaging messages.
* Lead end‑to‑end programme communications, ensuring messages are accurate, consistent and connected across multiple workstreams.
* Create high‑quality, audience‑focused content across a range of formats and channels, using insight to continuously refine and improve impact.
* Build strong relationships with internal and external stakeholders to enable joined‑up planning, early engagement and effective collaboration.
* Support senior leaders with clear narratives, briefings and advice to strengthen leadership communication and confidence.
* Measure the effectiveness of communications activity, using data and feedback to drive improvement and embed best practice.
What can we offer you?
We want to reward you for your passion, enthusiasm and hard work so we offer much more than a competitive salary:
* Hybrid working opportunities, giving you the flexibility to work collaboratively in the office and remotely.
* We recognise our employees' hard work and contributions with annual bonus schemes, long service, and colleague recognition awards.
* 27 days holiday plus bank holidays, with the option to purchase an additional 5 days.
* We are dedicated to your development, through in‑house training, support, and access to external qualifications to maximise your potential.
* A focus on your well‑being offering 1 day of paid well‑being leave and free access to the 24/7 Employee Assistance Programme.
* Generous pension scheme (with us contributing 12% when you contribute 6%).
* Access to our Flexible Benefits Scheme, where you can choose from a variety of benefits such as Life Insurance, Critical Illness Cover, Income Protection, Health Cash Plan, Dental Insurance, and additional pension contributions that suit you.
* 2 days of paid volunteering leave allowing you to give back to your community.
* Access to many discounts from the Blue Light Card to NHS Discounts.
What skills will help you thrive in this role?
* Strategic communications expertise, enabling the translation of complex organisational transformation and change priorities and programmes into clear, engaging narratives that support delivery of the NHS Supply Chain strategy.
* Strong multi‑channel planning and content creation skills, supporting end‑to‑end programme communications and ensuring messages land effectively across digital, leadership and face‑to‑face channels for internal and external audiences.
* Experience advising and supporting senior leaders, providing clear recommendations, briefings and narrative support to enable confident decision‑making and visible leadership communication.
* Highly collaborative relationship‑builder, able to work across directorates, programmes and stakeholders to align messaging, join up activity and create a cohesive organisational story.
* Data‑ and insight‑led mindset, using objectives, feedback and performance measures to assess impact, refine approaches and continuously improve the effectiveness of communications.
NHS Supply Chain, who are we?
Our role is to support the NHS to save lives and improve health. We are a part of the NHS family, and our role is to source, deliver and supply healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales.
We serve every NHS Trust and operate a national network of distribution centres, managing relationships with more than a thousand suppliers and delivering more than 8,000,000 orders each year to more than 17,000 locations. Doing all of this on behalf of the NHS gives NHS staff more time to focus on their main priority of providing excellent patient care.
Our Inclusive Commitment
At NHS Supply Chain, we are committed to building an inclusive environment where difference is not only valued, but celebrated, giving everyone the opportunity to thrive in their career. Developing our people is key to our success, so if this role sounds like the right next step in your career but your experience doesn’t match perfectly with the job advert, we encourage you to still apply.
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