Spa Receptionist/Back-up Therapist
Job Summary:
We are looking for a socially focused, detail orientated and highly organised team player who can operate under pressure to welcome spa guests and manage reservations.
Organisational Positioning:
Department: Spa
Reporting to: Group Spa Manager
Liaising with: Front Office; Housekeeping; Kitchen
Location: The Twelve Apostles Hotel Premises
Minimum Experience or Qualification:
Grade 12
Must have at least 2 years experience in a similar spa establishment.
Computer literate with working knowledge of Microsoft Office Outlook, Word and Excel
Experience in Spa booking system such as ESP or Premier advantageous
Must have an international spa qualification i.e. Itec, Cidesco etc.
Excellent command of the English language with solid verbal and written communication skills
Excellent phone etiquette and communication skills
Proven ability to multi-task
Having experience in Premier system is advantageous
Highly presentable
Able to do spa treatments when required
Able to work flexible working hours; shifts, week-ends, public holidays, extended hours to accommodate the changing needs of the business
Camps Bay, Western Cape: Reliably commute or planning to relocate before starting work (Required)
Experience:
NB: Preference will be given to employees from the designated groups with the provisions of employment equity act, no. 55 of 1998, sisa internal recruitment policy as well as units employment equity plans.
Job Type: Part-time
What's in it for you?
Professional, award winning learning and development opportunities from day one.
Fantastic recommend a friend and family bonus scheme
Eligible employees will receive one-third of their salary during parental leave. Employees qualify for this benefit after completing one year of service and may apply twice within a five-year period.
Discounted accommodation rates at Red Carnation Hotels locally and worldwide
25% off on food and 30% off on beverages in our dining venues
Two paid volunteering days each year, because we care about our community.
Access to immediate Employee Assistance Programme, because we care about our employees.
Access to pension benefits for all permanent and hourly paid employees including funeral benefits, disability and death benefits, because we care about our employees.
Access to company funded medical benefits for all permanent and hourly paid employees including extended family and accidental medical cover at discounted rates, because we care about our employees.
Vibrant hotel recognition events every month and hotel-based incentives (Employee of the Month / Manager of the Quarter).
Social and team building events per hotel.
1 Meal Per shift.
Complimentary uniform and dry-cleaning services
Complimentary daily staff transport
NB: Preference will be given to employees from the designated groups with the provisions of employment equity act, no. 55 of 1998, sisa internal recruitment policy as well as units employment equity plans.
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