Summary: We’re seeking a dedicated Care Coordinator to help shape and support a thriving domiciliary-style care service. In this role, you’ll work hand-in-hand with the Registered Manager to ensure high standards of safety, effectiveness, and quality across daily operations. You’ll be a visible presence during early mornings, evenings, and weekends, offering reassurance to staff, families, and residents alike. Alongside leadership responsibilities, you’ll remain hands-on in care delivery, while also contributing to administration, compliance checks, and quality assurance. Key responsibilities: * Direct the care team during shifts, providing guidance and encouragement. * Step in with senior leadership cover during weekends and outside normal hours. * Contribute to staff performance oversight, supervision, and training. * Carry out spot checks, service reviews, audits, and compliance monitoring. * Assist with medication checks and review of care records. * Escalate safeguarding or quality concerns in line with procedures. * Help with rota organisation, last-minute cover, and day-to-day service coordination. * Work closely with the Registered Manager to maintain consistent leadership. * Provide hands-on support during care shifts or calls when required in urgent situations. * Take part in the on-call rota, handling out-of-hours queries, unexpected absences, and emergencies Ideal Candidate: * Minimum Level 3 qualification in Health & Social Care. * At least two years’ experience in a senior care or supervisory position. * Strong ability to lead teams and resolve problems effectively. * Solid understanding of CQC standards and safeguarding practices. * Dependable, adaptable, and able to remain calm in high-pressure situations. * Willingness to take part in the on-call rota. * Higher-level qualification in leadership (Level 4 or 5) would be an advantage. * Background in domiciliary care is desirable. * Confident with IT systems and report writing. * Knowledge of medication procedures and risk management. * Full driving licence and access to a vehicle. This vacancy is being advertised by New Resource Group. The services of New Resource Group are that of an Employment Agency