Portico is defined by
our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Portico are on the lookout for a confident and polished Receptionist (Welcome Host) to become the face of our Front of House service at a prestigious multi tenant building in Oxford.
As the first point of contact for visitors, clients, and staff, you will embody exceptional service standards and professionalism in every interaction. Your role is to create a seamless, memorable arrival experience through genuine engagement, efficiency, and a warm, welcoming presence. You’ll also collaborate closely with other service partners on site to deliver a true one team approach.
Please note: This is a stand alone position. The successful candidate will be the sole Portico representative on site, while still being fully supported by a wider team based across other locations.
Key Responsibilities
1. Deliver an outstanding welcome experience for all visitors and tenants
2. Manage reception duties with confidence, accuracy, and professionalism
3. Build strong, lasting relationships with tenants and stakeholders
4. Work collaboratively with service partners to maintain a cohesive environment
5. Handle enquiries, requests, and tasks with initiative and efficiency
6. Uphold the highest standards of presentation and service at all times
Shift details: 40 hours per week. Shifts between 8:00-17:00, Mon-Fri.
Salary: £29,500
About You
7. We’re looking for someone who naturally shines in a people focused role. You will bring:
8. Strong communication skills and excellent attention to detail
9. A proactive mindset, with the initiative to take ownership of tasks
10. Flexibility and adaptability to support a variety of client needs
11. A passion for delivering exceptional service
12. Confidence working independently as the go to person on site
13. The ability to multitask while maintaining a calm, professional manner
Previous hotel or corporate reception experience is essential.
What's in it for you?
14. Excellent holiday allowance
15. Pension contributions,
16. Life insurance
17. Enhanced annual leave
18. Recommend a Friend Bonus Scheme
19. Thank you voucher scheme.
20. 24-hour personal helpline for employees, providing counselling & information services.
21. Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
22. Our Training Academy provides excellent training and development opportunities for our people.