This role requires a Housing Officer who can provide comprehensive housing management services to tenants. The right candidate will have a can-do attitude, be able to manage a demanding workload and have excellent customer service skills.
Client Details
This company is a reputable not-for-profit housing association in the UK with a team of over 500 dedicated staff. They work tirelessly to provide homes and services that contribute to the well-being of local communities across Manchester.
Description
* Manage a portfolio of properties, ensuring that all aspects of housing management are carried out effectively.
* Provide advice and support to tenants on housing issues.
* Carry out home visits and inspections as required.
* Work closely with other departments and external agencies to provide a seamless service to tenants.
* Maintain accurate records and reports.
* Ensure that all policies and procedures are adhered to.
* Handle any rent arrears promptly and professionally.
* Work as part of a team to deliver a high-quality service.
Profile
A successful Housing Officer should have:
1. A background in housing or property management.
2. Excellent customer service and communication skills.
3. Strong organisational skills and the ability to prioritise workload.
4. Knowledge of housing legislation and regulations....