Business Support Officer
Job description
Contract: Permanent
Hours: 37hrs Full Time
Working Style: Your workstyle in this role will require you to work from a fixed workplace
We are looking for a highly motivated, flexible, and well-organised individual to join our team as a Business Support Officer at Hillside Secure Children&s Home.
The successful candidate will be able to work effectively under pressure and to tight deadlines, while maintaining the safety and confidentiality of both staff and young people. Strong communication skills, reliability, and punctuality are essential.
As a Business Support Officer, you will provide high-quality, responsive clerical support to the service. Duties will include handling telephone enquiries, typing, and welcoming and assisting visitors to the home.
Your daily routine will.
1. Assist in answering routine telephone and face to face enquiries.
2. Assist in the maintenance of computerised records/management information systems and process information in accordance with defined procedures and standard.
3. Assist in the provision of routine clerical support including photocopying, filing, e-mailing, complete routine forms and telephony duties.
4. Undertake routine administration in support of the functions of the Business Services Division.
5. Be aware of and comply with corporate policies and procedures including those relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person.
6. General administrative duties
About you:
Do you have:
7. A good level of written and communication skills.
8. The ability to work on own initiative
9. An appreciation of the Health & Safety Regulations and Good Practice
10. The ability to deal with a wide range of people.
11. The ability to be an effective Team member.
12. Computer literacy skills and the ability to operate / update computer database systems.
13. Effective clerical and administrative skills.
We would welcome those with experience in the following roles:
A requirement to have attained minimum of 2 GCSE&s, minimum grade C - Maths and English/Welsh or their equivalent
About us:
We believe in rewarding and recognising our colleagues& efforts and achievements. We also believe that there&s life at work and life outside of work. We want everyone to be healthy and happy and have the financial resources and support they need.
Choose to work for us and you&ll be rewarded with a range of attractive benefits and support to help you live your best life.
14. Hybrid working (in some roles) and flexible working schemes to improve your work life balance
15. Benefit from a competitive employee package with a remarkable 22.4% employer pension contribution
16. Enjoy a holiday entitlement of 25 days, increasing to 32 days after 5 years& service (not forgetting the additional 8 bank holidays too)
17. Access discounted gym membership with Celtic Leisure
18. Utilise the cycle to work scheme with up to 40% off bikes and cycling equipment
19. Purchase a new car through Tusker salary sacrifice scheme
20. Enjoy exclusive discounts at local and national retailers with the Smart Spend app through our staff wellbeing group.
If you would like to start a rewarding career with a company that values and invests in its employees and you have the necessary experience and qualifications, this could be your dream job and we would love to hear from you.
For an informal discussion,