Domestic Analyst
Location: Larbert -Office based
37.5 hours
About the Role:
We are seeking a highly analytical and results-driven Domestic Analyst to join our team. This role is pivotal in enhancing the efficiency of domestic pricing, analysing agent performance, and ensuring data compliance. You will play a key role in driving profitability and supporting the energy transition within our domestic marketplace.
Key Responsibilities:
* Pricing & Efficiency: Contribute to long-term strategic plans that grow the business and position the brand for future success.
* Agent Performance: Monitor and manage agent conversion rates via Optus, ensuring optimal performance and proactively addressing any discrepancies.
* Data Compliance: Ensure full compliance with data regulations, identifying potential risks and recommending solutions.
* Sales & Marketing Support: Assist in developing and implementing strategies that drive profitability and business growth.
* Operational Excellence: Identify and implement system improvements to enhance efficiency across the business unit.
* Customer Engagement: Ensure seamless delivery processes, including direct customer communication when necessary.
* Market & Financial Analysis: Assess regional market variations to recommend best practices and maximise profitability.
* Retention & Acquisition Strategies: Collaborate with the marketing team to drive customer retention and acquisition efforts.
* Business Representation: Represent the Domestic division in internal and external meetings, providing insights and recommendations.
* Performance Monitoring: Investigate trends, variances, and discrepancies, providing data-driven solutions to improve overall business performance.
Key Skills & Experience Required:
* Strong experience in sales & customer service management.
* Proven ability to analyse data and develop actionable business strategies.
* Experience working with suppliers and possessing strong negotiation skills.
* High-level financial acumen with the ability to interpret and manage financial data effectively.
* Excellent presentation skills with the ability to communicate insights and recommendations.
Why Join Us?
* Opportunity to be part of a business driving the energy transition.
* Work in a dynamic and forward-thinking environment.
* Engage with a team that values innovation, efficiency, and collaboration.
* Competitive salary and benefits package.
If you are a highly analytical professional with a passion for data-driven decision-making and business growth, we want to hear from you!
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