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* Ongoing training and professional development support.
About Our Client
The company operates within the engineering industry and provides specialised products and services. As a growing business there is plenty of room for personnel growth alongside the excellent on site training provided
Job Description
* Manage incoming calls and emails, ensuring timely and accurate responses.
* Schedule and coordinate meetings, appointments, and travel arrangements.
* Maintain and update records, ensuring data accuracy and compliance.
* Assist in the preparation of reports, presentations, and correspondence.
* Provide administrative support to various departments as needed.
* Monitor and address helpdesk queries, escalating issues where necessary.
* Liaise with internal teams and external stakeholders to support operations.
* Perform general office duties such as filing, photocopying, and ordering supplies.
The Successful Applicant
A successful Helpdesk Admin should have:
* Proven experience in helpdesk admin or secretarial roles within the engineering industry.
* Strong organisational and multitasking abilities.
* Proficiency with office software, including word processing, spreadsheets, and email.
* Excellent communication skills, both written and verbal.
* Ability to work both independently and collaboratively.
* A detail-oriented approach to handling tasks and queries.
What's on Offer
* Hybrid working options to support work-life balance.
* A permanent position in a growing, organisation.
* Opportunities to develop skills in business support.
* A collaborative and supportive workplace culture.
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