Overview
As an Optical Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. You will be based in store and report to the store manager. You will work on the shop floor and spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eye-wear solution for them – no two days will be the same. You will have opportunities to develop your knowledge through our industry-leading ‘Step Into Optics’ training programme, which includes workshop-based learning and practical on-the-job experience.
Responsibilities
* Order, dispense and collect glasses and contact lenses
* Support with eye-tests and pre-screening activities
* Provide aftercare support through repairs and adjustments
* Complete operational and administrative tasks associated with dispensing prescriptions
* Maintain shop floor standards
What you’ll need to have
* Essential skills or experience needed to succeed in this role
* Passion for customer care
* Enthusiasm for learning and personal development
It would be great if you also have
* Experience in a retail or clinical environment
Our benefits
* Boots Retirement Savings Plan
* Discretionary quarterly bonus
* Generous employee discounts
* Clinical and Non-Clinical Career development opportunities
* Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
* Flexible benefits scheme
* Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
What’s next
If your application is successful, you’ll be invited to an in-store interview within the next 14 days. We are open to discussing part-time and job share options during the application process where a role is advertised as full-time. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Closing date
07-Nov-2025
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