Inbound Freight Co-ordinator - Logistics
Full-time
Leeds - Thorpe Park
Ben Sherman started out in 1963 producing standout button down shirts from a factory in Brighton. Over 6 decades later the brand is still producing standout shirts, but has also expanded to a full lifestyle collection rich in the brands DNA. From the early days the brand has been linked to music and British subcultures and that remains a core aspect of the brands appeal today.
If you are passionate about being part of a British Heritage brand’s journey, why not join us?
Purpose of the role:
To provide direct administrative support to the Supply Chain Coordinator. The primary responsibility will be to assist in managing the delivery schedule, with a key focus on monitoring the department’s critical path and liaising with freight forwarder, suppliers and Head Office departments.
Responsibilities:
Supply Chain Tracking
* Daily interaction and management of freight forwarder ensuring continued focus on priorities
* Assist in maintaining the delivery schedule – Head Office deadlines and delivery dates
* Ensure that AX is correct and up to date with the 3rd party logistics tracking system (shipment and DC dates)
* Monitor the weekly Supply Chain Report (critical path) and communicate any potential risks/delays
Shipment Bookings
* Ensure the smooth movement of stock from the Far East and Europe over to the UK warehouse
* Chase suppliers for bookings
* Work with freight forwarder to address booking queries
* Liaise with Technical, Merchandising & Product teams to ensure timely approval of shipment bookings: variance requests, date queries, shipment samples review
* Check delivery paperwork and ensure suppliers provide bills of lading in a timely manner to avoid demurrage charges
* Liaise with Landed suppliers to ensure timely booking of deliveries into the warehouse
Delivery
* Liaise with 3rd party Warehouse Manager to plan weekly intake, manage changes and work through peaks
* Maintain Crew schedules to ensure key dates are not missed. Flag up issues well in advance where we have potential late delivery/payment issues and involve relevant parties as early as possible
* Research and document slipped deliveries and inform Head office departments
* Check delivery paperwork, investigate and report on discrepancies
* Understand Customs requirements for import and duty payment
General
* Work very closely with the team to ensure excellent logistical performance
* Support Logistics team when required, covering holidays
* Be influential in updating procedures within the team and suppliers
* Support with loading and unloading vehicles from the HO warehouse when necessary
Skills and Experience:
Essential:
* Strong levels of communication and interpersonal skills
* Good Microsoft Excel skills
* Excellent organisational skills
* Capable of working to tight deadlines
* Ability to prioritise and work well under pressure
* Dedicated and responsible approach to job role
* Ability to work both independently and within a small team
* Previous experience of working within a similar administrative role
* High degree of accuracy and attention to detail
Desirable:
* Experience within import/logistics
* Strong understanding of retail environment
* An understanding of the principles of freight forwarding and critical path