About the role Are you looking for progress in a career in Premium Beauty with the possibility to develop in New Product Development, Packaging, Operations, Regulatory Affairs or aren’t even sure which avenue to take? Due to business growth Percy & Reed Product has an exciting opportunity for an Operations Executive to join their team, based in London. It’s a wide-ranging role reporting to the Global Sales & Operations Director which can offer rapid career development. About you You are likely to be a graduate looking for your second role. We will also consider new graduates with some real-world work experience. This role will suit someone who takes pleasure in being organised, juggling many priorities at a time and who will enjoy working cross-functionally in a small, highly commercial team. You will need to develop good working relationships with both internal and external parties, and to be numerate and Excel-competent. It's a small team, so being ready to pitch in on whatever is needed is essential. If you are already working in a similar role or in a similar type of business and are eager to take the next step we would love to hear from you, and will adjust the salary and responsibilities accordingly. Based in London (West End), hybrid working pattern. In more detail The main objectives of the role are: New Product Development: conduct competitor and market research, researching ingredients, creating in-depth supplier briefs for new products, reviewing initial formulations provided by manufacturers and adjusting based on testing feedback. Coordinate internal and external testing of formulations, regularly communicating with manufacturers to meet launch dates, updating critical pathways and assisting with project management across marketing and production. Regulatory Affairs: international product registration and regulatory compliance across markets including India, Singapore, Thailand, Malaysia, Indonesia, Hong Kong. Produce documentation to ensure prompt import registrations with global markets; handle cosmetic notification and compliance in relation to UK and EU. Respond to regulatory requests and compliance audits from global suppliers. Attend trade body webinars to maintain up-to-date knowledge of cosmetic regulations. Product Set-Up and Maintenance: ensure product artwork (INCI, directions, hazard statements etc.) and any translations are correct and that product data required by the business on each product line is available. Liaise with sales/marketing to ensure a prompt launch of new lines and product changes. Packaging: report packaging waste generated by the company in relation to UK and EU Extended Producer Responsibility (EPR) regulations, and supplier packaging waste requests. Update the internal componentry database, packaging weights and packaging material breakdown, ensuring relevant documentation is on file. Attend webinars to develop knowledge of this area for further responsibility. Claims: develop a strong knowledge of cosmetic claims and their scope. Identify desirable cosmetic claims for NPD projects (ingredient claims, consumer testing, clinical testing), investigating costs and timelines. Coordinate clinical testing alongside manufacturers. Respond to internal team inquiries regarding claim compliance and advertising compliance. Submit claim evidence to suppliers and international regulatory authorities. Supply Chain: work with the Operations Director to negotiate and finalise production planning, costings and materials stocks with the third-party manufacturers. Logistics and Customer Service: provide holiday and absence cover to these areas. About us Percy & Reed is a fast-growing and highly entrepreneurial British, premium haircare brand. Founded in 2011, our range of easy to use, high performance products have found success both in the UK and internationally. Based in London (West End), hybrid working pattern. What we offer you · In-depth understanding of the beauty industry – the role touches many of the key business objectives – you will see the impact of your role on the business directly and gain an overall understanding of the business processes and functions in order to shape your future career. · Progression – We are a fast-growing brand and will continuously look to develop your professional skill set. · Fun and respectful work environment – we love to celebrate anniversaries /birthdays as a team and host social events. · Competitive salary plus beauty benefits including product allocation, hair services, and generous friends & family discounts Please send a CV and drop me a quick email with some bullet points outlining your interest in the role - caroline.beynon@percyandreed.com